Play Pokies at The Valern Hotel Moonah

The guy who served us turned us right off so we left he was rude with a couldn't care less attitude didn't seem to want to even say hello which he actually didn't no way to keep your customers coming back with that attitude and it was just a dull atmosphere w9nt be going back unfortunately if you don't like your job don't work in a pub you need a more can do livelier attitude

Really decent priced food, food was really good! I would recommend this place for a decent priced delicious pub meal and good atmosphere

We called in to have a couple of beverages as the Valern because it always has a great atmosphere. But this was ruined by one staff member. He was rude to us when we ordered out first drinks, didnt even say hi or thankyou. He seemed to be to busy on his laptop to talk to anyone. Although he did brag about doing his course online at work, another customer said he should be doing it at home, the young guy replied 'why do it at home when I can get paid to do it here'. You could tell that other customers weren't impressed with his rude, no care attitude and I overheard them talking about the bad service. We ended up leaving because he made us feel really unwelcome. My husband and I have both worked in hospitality, back in the day when you talked to your customers because that was your job, to make people feel welcome and want to stay and spend money, this guy wouldn't have lasted 5 minutes in our hotel. Very disappointing.

Saw great band. Great li'l suburban pub, with lots of tv screens

great pùb and gaming and workers are great of a morning bit rough of a night lol