Justin Li
11/03/2024
I had a highly disappointing experience at Torquay Beach Hotel. The service was terrible, marked by rude customer service. My friend's food was accidentally dropped, and instead of offering assistance, the staff mocked her behind the bar. To make matters worse, when she cut her hand, they refused to provide a simple band-aid. Overall, the hospitality was exceptionally poor. I cannot recommend this establishment based on my regrettable visit.