Play Pokies at The The Valley Inn

Sad to say, there were 2 men working at the pokies bar area Friday night. The blonde haired guy was professional and welcoming... then comes the other worker with brownish hair, tall he was so arrogant, rude, unwelcoming , disrespectful, cocky a real disgrace to society. Just typing this makes my blood boil. Get rid of him and the place will be much better off.

Visited this establishment on Wednesday evening 19/4/23 & witnessed some of the most appalling behaviour by a hotel employee that I have ever seen in my entire life. It was a cold evening & the seating arrangement adjacent the outdoor heaters had recently been altered. A patron approached me & asked me, why are there no seats near the heater? I responded with , I'm not sure, this is a new arrangement, the patron told me he was cold & it is affecting his heart condition, So i suggested he move a chair in front of the heater for his own comfort & well being. Not long after that the bartender came out ( Aaron ) & flipped his lid about there having been a chair moved, when I approached Aaron,
(the bartender) & asked him why can't this patron with a heart condition sit adjacent the heater?, his response was
" BECAUSE I MAKE THE RULES HERE"
& then proceeded to remove the chair, then when I asked Aaron the reasoning for his decision he was unable to provide me with an appropriate response & proceeded to announce in a highly rude manner in front of several other patrons,that i am now cut off from receiving any further service at this establishment tonight, when I disputed his announcement he told me i now have to leave the premises, & when I told him this is unfair, Aaron, the bartender said to me
" I SO WANT TO PUNCH YOU IN THE THROAT RIGHT NOW ! & he also said
I have your personal details via the J card ( loyalty card ),
If this is the type of unhinged employee that this company chooses to employ, something is seriously wrong here, so if you would like to be threatened with serious bodily injury & assault from Aaron ( the front bar bartender ) for caring about the well being of other patrons, you should visit this establishment. Turns out he ended up calling the police on me & apparently, if you are told to leave an establishment, there is nothing you can do about it , & the removal order stands, no matter the situation, 48 hours later I revisited this outlet Aaron then said to me (without any prior notification ) that I am no longer welcome here & am now barred, when I reported the incident to management Aaron completely lied to our faces & said he did not say that ! The most concerning part of this disgusting situation people, is that Aaron ( the unhinged front bartender)
Has access to my full name & my address & my ph: number .

As we all know; bar staff make the pub a friendly and welcoming place to go and have a drink. For the most part, at the Valley, this is and always has been true for as long as I have been frequenting it. Unfortunately they recently took on a front barman whose attitude does not reflect the friendly and welcoming environment I have come to expect from this establishment. As somebody who does not frequent the gaming bar in order to play the machines I prefer to spend my time in the front bar area and interact with the regulars (all of which have proven to be inviting and entertaining people to share an outing with). The new front barman, however, has proven himself to be rude, obnoxious, abrupt and sometimes threatening towards those regulars who help to make this place feel warm and familiar. I have witnessed his attitude quickly decline and his actions to conflict with his purported duties. Most recently he has rearranged the outdoor smoking area in a way which one can only assume was meant to deprive patrons of the one area of this smokers corner that provides heat. In his attempts to "bring people in" he has begun to alienate some of the very people who frequent the pub and for this reason what should be a 4 star pub in terms of atmosphere cannot, as far as I am concerned, be given the extra 2 stars.

No longer has a proper kitchen which is sad, but still a nice place to use pokies.
Iscea at the bar made me a Espresso martini which was excellent, better than my own.

Great hotel, they have closed the restruant since Covid, but still a great spot and good selection of beer and wine, nice gaming area with bar, easy parking, (it is very clean and friendly staff)
Worth dropping in !!!