The room was great - thoughtfully designed to maximise space. Loads of places for storage: wardrobe, a wall unit with shelves and drawers, and a long, very useful counter plus desk. The bed was very comfortable, so too the armchair, and the balcony had a nice view. The lighting is well placed for reading and there are plenty of power points. Bar and restaurant in the adjoining building and the Curtin shops next door. Overall, spacious, comfortable and convenient.

Great food & drinks. Wood fire Pork shoulder was yummy, my wife had the Snapper she enjoyed it too. Would suggest to have some salad or veg with the Snapper & Pork Shoulder. Staff were lovely.

We stayed 5 nights at the statesman hotel. We had dinner and a few drinks at the restraunt. Food was amazing and staff where so friendly.

The rooms where very nice and affordable.

I must say the very nice lady at reception makes a great coffee too.

Thank you

After a strong start, following their renovations, it's all gone to pot over the last few weeks!

We used to consider ourselves regulars, dining in a few times a week. Whilst we're pleased to hear your hotel guests are enjoying the new menu, the word on the street is your regular locals are not. For us, it's time to find a new local.

Guys, you've really broken what used to be a great pub and dining experience!

Please read.

General review:
- Thin walls, can hear every word of the neighbours
- No microwave or many facilities in the room at all
- Checking in can take a lot of time. Not knowing which entrance to use, or where your room is, and signage is confusing. The staff around often help with this and can be lovely! But the overall design and setup isn't great.

Onto the worst bit:
My partner and I stayed here for two nights last year. I had wisdom teeth surgery so I brought soup with me whilst he ate from the restaurant attached to the hotel. Worst food poisoning I've ever seen in my life. We ended up calling an ambulance and to this day, almost a year later, he is still seeing doctors regarding issues from it.

I would never, ever stay here again. I just sincerely hope no one else has such an awful experience as we did. ??'?

Came to the Statesman for dinner. Food was awful. I've never given a 1 star rating before but this bad rating was deserved. Everything seems to be done on the cheap. I don't expect this business to be around much longer with this level of poor quality. I won't be back.

Well renovated, "The Statto" was once a little rough but is now a very pleasant visitor experience. The bar serves the popular brews at a good price and the pie I had for dinner is seriously one of the best pies I've had in recent experience. A great place for a light dinner and a chat. Will go there again. I didn't try the rooms.

Special shout out to the Policy and their lovely kitchen staff. The chicken wings were cooked to perfection and the cauliflower florets were the best we've had. The Chef in particular was very committed and understanding of my wife's dietary requirements. As she is celiac they took extra precautions to try to avoid cross contamination. Overall would recommend to locals and folks passing through Canberra.

This is one of the worst hotels I have ever stayed in! The rooms actually aren't bad but the digital check in system and lack of receptionist is an absolute disaster!

Needed to stay here for 2 weeks. The first time checking in the link I was sent didn't even work. Was forced to call a number the bar staff gave me to get a code to only my room. Absolutely no direction of where to go or where to park.

The next day our code on the door didn't let us back in and were on the phone again and forced to change rooms. Skip ahead 4 days and yet again our code won't let us in, and again we're asked to change rooms. I've had sooo many emails and texts with room numbers and codes I don't know which ones work and which ones don't.

The amount of incompetence is astounding! I will never stay here again!

We had stayed here prior to the renovations, and the location is perfect for our visit. However, the new check-in system is a disaster.
We were travelling, and had intermittent service, so the various emails and SMS messages were less than helpful. Nor were the various telephone calls we made between booking and arriving at the Hotel. When we did arrive, we couldn't find the allocated room, nor could the only human we could find (a very helpful bar attendant). She helped us hunt, up and down various sets of stairs while we lugged our luggage along, but to no avail. The manager was called, and while we waited for her to arrive, another lost guest also stopped at the bar trying to work out how to check in and find his room. Finally the manager showed us to the room. The directions signs had not been updated to reflect the new numbering system!
The room was fine and our dinner was delicious, but we won't be returning. We prefer to deal with a live human, not be bombarded by misleading text messages sent by a robot.
Sorry Statesman, not everybody lives via their mobile phone.

I didn't stay here overnight so i will not comment on the rooms - however have over the past few weeks had lunch and dinner here.
Im pretty impressed - since the refurbishment and the addition of a new head chef this is a perfect place for a meal any time of the day. the décor and feel of the place is -family friendly, modern and comfortable. the meals are amazing - one of the only wood fired steaks i know of in the Canberra region and cooked to perfection. A huge range of tap and bottle beers with a good selection of wines as well.

As others have mentioned the schnitzel is to die for but i cant go past that wood fired charcoal perfectly cooked steak. Amazeballs.

Nice comfortable bed, two pillows each. Very clean, friendly helpful staff. Good food. Had a Angus Ribeye fillet. Perfectly char grilled. Would definitely stay again. Very handy breakfast bar too. Cheers

I booked this hotel for my elderly grandparents. The service was beyond terrible. There is no staff on site and you need to rely on a pin number that they give you. Turns out our pin number didnt work and I had to find them another hotel. When contacted, the staff and particularly the manager of the hotel were rude and accused us of lying. They stated the room was entered at 1730 (impossible as my grandparents were with me enjoying dinner), they also stated that house keeping said the room was used. I was forced to book another room at another hotel. The incredibly rude manager I spoke to in person refused to hear my side of the story and said that my grand parents were the only ones to get the pin, which is clearly not true.

After multiple promises to call me back, they never did. Absolutely pathetic.

They have essentially taken advantage of elderly pensioners.

Stay well clear.

The Statesman Hotel Is Awesome & I Loved Staying Here. The Staff Are Really Friendly. The Restaurant Is Awesome & You'll Love,Like The Meals For The Price 😃. I Loved Staying Here & HopeFully I Can Come Back But This Time With My Wife 😍😃. I Arrived On Monday The 14Th Of August & Leaving On The 9Th Of September 😃. The Manager Is Really Friendly & Nice As Well With All Of The Staff 😃

We are local and went back to the Statesman for a meal last night, first since the renovations were done.
The place looks and feels amazing, lovely decor and a warm inviting feeling. Noise level is good and you don't have to yell to make conversation with people at your table.
The food was amazing, quick service and possibly the best schnitzel I have had, with mushroom sauce. Fantastic.
We will be back on a regular basis. Well done on a great refurb !

3 nights for a work trip. To be honest after the muck around with the on line check in we weren't expecting much. We went to the bar to see if we could check in the old way and the lovely Joanne sorted us straight away.
Rooms were very tidy and functional but 2 flights of steps from undercover parking for some rooms.
Great service downstairs at the bar and bistro and the bistro food although limited menu was very good ( not great ).
May get a bit noisy Friday nights or weekends ?
Great location for us and we will be back.

More than impressed with the accommodation. Cafe, Lunch and Dinner Facilities. Will definitely stay again if in Canberra. Digital Booking-In procedure was a new concept without a hitch, just had to read the Step-by-Step Instructions on the Mobile Phone. Some Guests may find it a little awkward if their experiences with technology is limited but with patience and if needed assistance is on call. Still a Reception Desk cannot be forgotten.

We had TWO mould / mildew drenched rooms so terrible they made us physically ill. Room 13 & 27? or 28? (Directly above 13)..... Room 13 was by FAR the worst though. It was clean, tidy, beautifully kept. You couldn't fault it but the SMELL! We had to move rooms in the late hours and no house keeping was available. The manager was lovely and assisted us to move entire mattresses made from the other room into 14. This was after my aunt started having asthma attacks and I had vomited from the sheer strength of the smell. I have spoken to Rochelle (a manager on the phone) who claimed the general manager was away. They were calling back to compensate us for the illness and inconvenience. No return call has been received and room 13 and likely the other was being made for the next person. This is a SERIOUS health hazard! Almost nothing makes me sick. Truly the strongest smelling mould / mildew EVER. Health services should definitely be locking these rooms down. If action is taken and we receive a return phone call as promised and our money back for the one night of hell and they do the right thing by the public I will alter my review to express this serious problem is solved. I will finalise with the staff at the motel itself are FABULOUS - the corporates are HORRID!

Quick & easy to book a room via phone. We really appreciated not having to rush to get there to check in, Since we were sent the code to to get in, via email.
I hope other places take this idea up!
Thanks for a great stay

We didn't stay here but visited family who were. Rooms were nice my family said room servicing was really good. we had dinner here and the food was great. Service was very quick and restaurant was busy. Bar Staff were nice and friendly. Definitely come back here again.

The renovation here is destination changing. No longer a regular pub, but a high quality, bright lux environment with a fitout to die for. The food is 110% for what it is. Great steaks, amazing and creative chicken dishes, chips were undescribably hot and fresh (no old vat oil in sight). One of the best venue transformations I've encountered. Highly recommend.

The rooms were nice but the service was terrible. I received a text with my room number and code. No clear instructions about how to enter or where my room was. My code didn't work on the carpark gate and my room was on the opposite side of the hotel from the main area, which I had trouble finding. No one around to help as it's a "digital" hotel. Won't be staying here again.

Nice room.
Quiet.
Hot shower.

Had a problem day 2.
Got back to room. No new milk containers in the fridge.
Rang the supplied number option 4.
C
Someone id Asia working from a script obviously did not have any authority or MIPS to actually do anything.
Wife in hospital for brain surgery do ZETO tolerance for things like yhid

Booked online but my elderly parents who have mobility issues had a room automatically allocated on the second floor (no lift). Fantastically helpful and friendly staff sorted this problem quickly and easily by giving us ground floor rooms. Rooms are well-renovated, beds were comfortable and the motel is quiet. Restaurant and cafe are great with friendly staff. Great part of Canberra. I recommend the Statesman.

The "Maitre d" is positively hostile and made us feel so uncomfortable my mum and I had to leave before even ordering. What a shame - mum used to eat here every week and would always take visitors here.

Looking bright and fresh the revamped place has a distinct retro feel as a nod to its history. I liked the fact that the colours mimic the green and red from Parliament (in the Left Wing and the Right Wing, of course) and the rooms are jus that you need. The beds are the best I've slept in apart from home, and for a keenly priced hotel that's a nice surprise. Food and drink - good beers and a really good wine list. I had a couple of dishes and the vegetable curry, though it sounds plain, was really tasty and well presented. I didn't get to explore the full digital concierge and other online facilities but did note the zipping wifi. All in, it was a quality stay at a good price in a very handy location.

Lovely hotel and great location. Shower fabulous. Staff very helpful. Didnt like the check in as there is no Receptionist and calls are rerouted to Phillipines. Was comfortable and clean. l would recommend staying here if you want value for money.

the barista working on thursday morning made me an excellent coffee and my friend a tasty hot chocolate. definitely coming back!

Excellent staff ! Good price ! Comfortable room !
Overall my stay was very present and I would recommend to anyone looking for accommodation in Canberra.

The staff and service were excellent.
Hope to stay again soon

Old but sufficient stay for a short trip

Good pub, good meal. Just avoid the risotto.

Brilliant hotel, the staff are friendly, considerate and approachable especially Jill, she always had a smile on her face. We had come down for a family thing and where not sure how long we where going to be staying for and she completely accommodated us. Bar staff where super friendly, great food in the bistro and the rooms where tidy and clean. Very handy location it was quiet, super close to Coles and a decent Cafe and other convenient shops.
The only downfall was having to carry our luggage up 4 flights of stairs.

Quiet, cosy and clean??'?🏻
Keep coming back here every time we're in Canberra.

I was impressed with the lovely staff (lady with long blonde pony tail and night manager) what impeccable manners and caring staff they are. My only small small gripe is there are no instructions on how to double lock the door from inside. This hotel has the most generous coffee tea Billie facilities, iron etc. Oh forgot the hairdryer needed your 2 hands to work so bring your own. I really loved it and it was a very quiet hotel too. Priced very reasonably for such nice accommodation.

Good feed. ??'?