You didn't ask how my stay was at check out, so I'll let you know here. Just really average! I had to turn the heater off at night because it was too noisy, making a strange heaving sound. So it was cold. It was also disappointing that we couldn't order a couple of bowls of porridge to be delivered to our room for breakfast for my son and I. I get that it was mother's Day, but I'm sure I paid for a breakfast with my room, and somehow my breakfast option became to pay for a huge mother's Day buffet. I was happy to pay for a small breakfast to be delivered to my room (even though I'm sure a breakfast was meant to be included) but that wasn't even possible. Reception staff at check out were not particularly hospitable. Not even a - have a nice day. We were standing their waiting for what's next for the check-out and it turns out she'd just gone back to work. It was weird. Not like a normal hotel unfortunately.