Hi everyone!It gives me no pleasure to have to write this review but, honesty to prevail.I booked a table by the Marina on line with The Cove Hotel / Patterson lakes which was confirmed both by Fork and The Cove. The booking was made for 2 people for dinner last Sat 23/1 at 6.30 pm. On arrival we were told by a woman called Stephanie that our table by the Marina was not available and we had to sit in a little dark corner inside. She claimed to be the Manageress despite lacking the presence and the communication skills. Not an apology but, she offered us complimentary drinks. She did not even try to assist and was kind of apathetic. Regretably, we had no other choice but to leave with a bitter taste in our mouths. We have been going to The Cove for more than 10 years and, have also recommend to many as we always enjoyed good service and meals. Despite having sent multiple emails since last Sunday 24/1 , nobody had the decency to reply to me. It is a total disgrace to see their total disrespect to customers.