Today four of us went to lunch at The Bridge Hotel at Mordialloc.
The setting was magnificent, as we were outside on the deck overlooking the little harbour and the sunny weather all helped the ambiance.
Unfortunately there was an issue with our food order, however the manager, Chloe stepped right in explained the issue and how she proposed to fix it.
She handled it magnificently and left us in no doubt she was on top of the problem and her customers were going to leave with a pleasant experience.
And we did, great food, fabulous setting and brilliant staff ... a great lunch!
We will be back!