Carol Robinson
02/10/2022
Went to the pub for dinner on a Sunday night on a long weekend.
Firstly, let me say I've never had a problem here before, but that said, the food has always been rather average.
However tonight was next level disappointing. Appalling in the words of one of my friends who came with me. We went to order at 7:00 pm. They had run out of oysters (despite them being farmed right in the bay outside the doors). They had run out of chicken schnitzel despite them being one of the specials. They had run out of veggies for the stir-fry which was also on special and had also run out of steak.
We waited from 7:00 until 7:20 to order, then until 8:54 for our meals to arrive.
When my salt and pepper squid came it was almost inedible, overly salty and soggy. I ate some of it as I was so hungry after waiting so long for my meal.
When the server came to collect my plate I asked if she would give the chef a message. She was obliging and passed my discontent along to the chef.
The chef did not come out of the kitchen, but told the server that the reason my meal was so bad was because they were so busy and the fryer was broken.
This was a totally unacceptable response, so I told the server this. She was most apologetic and asked me if I would like my money back. I said yes and so was given cash for the cost of my meal.
I'm not sure who is in charge of the kitchen at the Streaky pub now, but clearly they were extremely unprepared for dinner service tonight.
Furthermore, there is still another day of the long weekend to go. I wonder what they will serve?