06/09/2020 (3 months ago)
We are at the restaurant last night, ordered the 1kg of ribs .90 for members, what was served to us was disgusting, we had a rack of ribs with about 8 ribs, which were nice, but the rest was like the tops off other ribs, (wish I had taken a photo ), took the meal back to the floor manager and basically said, where are the ribs? He said we could get something else to replace itmeal, so i ordered creamy garlic prawns and a burger, to which he replied I wld have to pay the difference, so I just said we will have just the garlic prawns. So i saud i will have the difference reimbursed and he said ok. When he brought the garlic prawns to the tabke, he was apologetic and i said, those ribs shouldn't have even been served, he said it is a cheaper meat so we can do it cheaper for the customers, I just shook my head. We are the prawns, then he brought out 2 pre packed rice puddings and said these were free, so I said thank you, but then when I went to get my difference back, he said the owner said they wouldn't give me the money, because we just had 2 free desserts, I replied quite angrily, you said the desserts were free? I'm glad they are making SO much money that they can do this to their customers. Even though I am a member, I WILL NOT BE EATING THERE AGAIN, definitely not recommending them to friends ore family!