Donna Robertson
08/01/2026
If you enjoy being ignored by staff, eat mediocre food, get a dish with most of the ingredients missing and get over charged for your drinks, then this is the place for you. Most of the staff seemed more interested in what was on their phones than what was happening in the restaurant. We ordered and paid for our first drinks at the bar and I miss heard the charge only to find out later when checking my bank account that I had been overcharged $11 for 2 drinks. The food took ages to arrive and was less than appetising. The pork was over cooked and dry, the potatoes were hard and tasted like they had not been washed properly. We ordered 2 deserts, ice cream with topping and wafers. When they had not appeared half an hour later, we enquired as to their whereabouts only to be told that the kitchen was closed. But they had taken our money for the desert! We were eventual given a bowl each of 2 small scoops of half melted ice cream, no wafers, no topping. And this was at a cost of $8 per bowl! When we queried it, the waiter just ignored us and left, no explanation and no apologies. I expressed my concerns via email to the hotel, but their silence was deafening. They obviously don't give a damn about customer service. Overall a horrible experience, the management should be ashamed of their staff and also themselves for not addressing concerns from their customers. I would never step foot in this hotel ever again.