A NONYMOUS
11/10/2023
ALL THE ATTENDANTS ARE RUDE! They only look after their "own" people. They should be given proper training on how to deal and communicate with people. Look - I bought a schooner of beer and my glass was still half full when I decided to go to the toilet quickly and when I came back, my half-filled glass of beer was gone! I spoke to one of the ladies (who could hardly speak in English) and I asked her, "Where's my beer? I left it just here [referring to one of the gaming machines wherein I still had a credit of $19.00]." She went, "I took it... (and mumbled some words that only she was able to understand)." And then she disappeared. Five minutes later another lady came to me and she went, "I WAS THE ONE WHO TOOK YOUR BEER AWAY!" I asked, "But why did you take my glass of beer away?" She replied, "BECAUSE YOU'VE BEEN AWAY FOR OVER TEN MINUTES!" Ohhhhh Jeeeeeeezzzzzzzzzzz I replied, "I was only away for two minutes - to empty my bladder! Not ten minutes! Not even five minutes! You can check the camera and let's watch together!" She went, "NO, SIR! YOU WERE AWAY FOR TEN MINUTES AND LONGER!" I didn't want to argue no more so I just left the premises in total disgust. The bottom line was: I was just waiting for her to say, "I'm Sorry. Let me grab you another beer..." or with mere 2 words, "MY APOLOGIES" - that could have ended my frustration amicably but she looked at me as if I just did a horrible crime by leaving my beer on the side of the gaming machine - like, IT WAS ALL MY FAULT. It was like, next time, when you go to the toilet, TAKE THE BEER WITH YOU EVEN IF YOU STILL HAVE CREDITS IN THE MACHINE AND DON'T BLAME US WHEN IT MAGICALLY DISAPPEARS! THERE'S NO NEED TO CHECK THE CAMERAS BECAUSE WHETHER YOU WERE TO ADMIT IT OR NOT IT WAS YOUR FAULT!"