Play Pokies at The Royal Hotel

Ok prompt service but chicken schnitzel bit hard in middle salad on steak could of had bit more dressing on it all round as a visitor from out of town clean venue and service polite

I have been UNFAIRLY TREATED HERE AT THE ROYAL HOTEL GATTON. If it can happen to me over literally something that wasn't My fault, it can happen to anyone, yet I get banned without a discussion whereby I could tell my side (the truth) . I was banned and thrown out over someone who indecently and inappropriately assulted me on the property , yet I'm the only one banned....I'm taking this matter as high as I need to. And the fella who got me banned is going to be reported for his behaviour but I hadn't been to do that yet when i copped this ban.
Not one person who works at the royal has asked me for my side of the story which I find highly degrading and the ombudsman will be contacted today regarding this matter.

So I've attempted to contact the manager regarding this unfairness but conviently he/she is never available to speak to me. Shame on the Royal hotel Gatton for UNFAIRLY BANNING THE LOCALS!!!

We only came here for meals while at Gatton show. Really good choice. Prompt service. And good serving size.

My partner and I celebrated our anniversary by eating our late lunch here around 2:00 PM. We had bad customer experience from one of the staff I think was named Shendon. She was the one who took my order at the counter and she was already getting mad when she couldn't get the price of my order correctly since I picked my order online and was just showing it to her to put it in the pos machine. She eventually got it when her coworker helped her. A few minutes later when our order arrived, she was the staff nearest to our table and I had asked her to take a picture of us for my partner and I's anniversary photo along with the food and flowers I surprised her in the hotel bistro. Her response was we have to do it quickly cause apprently they were "busy" considering theres only around 3-4 tables occupied in the bistro. She even rolled her eyes when she started walking from the counter to our table. All other staff was nice buy I felt like Shendon didn't wanna serve us at all.

Had our dinner in the Pub. The service was good and the food was great too.
Would love to try the other food next time.