Jenny Kingston
18/11/2024
Ordered a take away meal. Saturday night, after a long week of work. Not enough energy left to cook a meal. To tired, no patience left to mingle with a crowd of ppl, therefore ordered take away. However, we didn't get the meal we asked for, ordered a steak with salad and chips but didn't get a salad and steak incorrectly cooked. Second meal was meant to be a chicken snitzel but received the wrong topping. Offered a full refund for the mistake, we didn't expect that but very satisfied by it. However, I guess manager rang back to recind the offer!! Was very angry, abrupt , and rude! We did not ask for the refund but were consequently abused for wanting it!! Not sure what this was about but dammed sure we will never order from here again! We run a business of our own and understand how the important it is to take care of your customers. Apparently some staff at this establishment understand that but management definitely don't!! What a huge letdown!! Strongly recommend you don't eat here or order takeaway. Dig deep to go nd the energy to even cook some toast, you will ll be better off!