Ben Farrelly
15/08/2023
Altering rating. When I managed hotels, we had a patron hook. If the bar took bistro orders, we would take the order before the bistro opened, allowing the patrons to use our establishments, tour the towns, plat our tab and pokies, refresh themselves at the bar, we also had the $5 note on the roof and the ring on a string. This being said, hotels that take orders at the bar, that refuse to take orders 40 minutes to half hour before the bistro opens, lose customers, the patronage will not stay and wait until the bistro opens, because they have ordered and paid for their meals, and have spent money in house during that time. The customers will go elsewhere. But, each hotel is different at retaining returning customers I guess. Food for thought.