Cheng Blair
05/01/2022
I don't recommend this accommodation. The staff just want to make money, doesn't care about customers. It's a long story .
She called us about 30 mins before we arrive to ask are we still coming and we said yes. After we arrived (about 6 pm) she told us she cannot let us stay in the family cabin because the previous family who stayed there had Covid. Apparently she said she only found out in the morning. She gave us two options which are 1. Stay in a 4 bunk beds cabin or one queen and two bunk beds cabin for $80 each. Or 2. Take both cabins. We chose to take two because the parents want some private space that's why we booked family cabin with two bedrooms( only $90). I understand it is not their problem that the previous family had Covid. But the staff could have let us know earlier , not to tell us when we arrived( why she didn't say in the phone too? So we have some time to looking for other accommodation). She charge us for $160 two bins with no discount and even ask us to find more accommodation if we want (after 6 pm in that area?!)
Unbelievable experience and will never go back. The room is not clean too.