Philip Dee
10/07/2022
We ordered two steak dishes (Rump and Scotch) and a Steak sandwich. The latter was good, but the two main steaks were an absolute disaster. We requested both steaks to be cooked as medium rare, but instead we got well done. The Rump steak came in two thin pieces. We tried flagging them for table service, we were totally ignored as they were too busy attending to new customers coming in and those placing orders. I had to physically walk to the counter/bar to advise them they had overcooked our steaks and we would like it to be redone, she obliged. Shortly after she took the steak to the kitchen/chef, we were told they're "too busy" to remake our dinner. This is really disappointing considering an overall Google rating of at least four stars. We had to find an alternative for our dinner. We had better steaks. Unfortunately, we won't be coming back and we don't recommend it at all.
End note, even though we got our refunds for the two steak dishes, the overall experience was very disappointing.