Quest Liverpool, Liverpool NSW

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Quest Liverpool, Liverpool NSW

The Quest Liverpool is a hotel located in Liverpool, New South Wales.
They have an average rating of 3.9 out of 422 reviews, with the latest ratings ranging from 1 to 5.
Quest Liverpool is 26km from Sydney CBD so why not stop by when you are visiting Sydney, Australia.
We were happy with the accommodation and generally with staff mannerisms. But cleaning staff open the door after two or three knocks. This happened twice in my three day stay, after letting reception know I didn't want them to open the door during our stay. And the room didn't have don't disturb/ clean room sign.
39 Scott St, Liverpool NSW 2170
Opening hours
Monday: 07:00 AM - 11:00 PM
Tuesday: 07:00 AM - 11:00 PM
Wednesday: 07:00 AM - 11:00 PM
Thursday: 07:00 AM - 11:00 PM
Friday: 07:00 AM - 11:00 PM
Saturday: 07:00 AM - 11:00 PM
Sunday: 08:00 AM - 10:00 PM

Opening hours

Monday: 07:00 AM - 11:00 PM
Tuesday: 07:00 AM - 11:00 PM
Wednesday: 07:00 AM - 11:00 PM
Thursday: 07:00 AM - 11:00 PM
Friday: 07:00 AM - 11:00 PM
Saturday: 07:00 AM - 11:00 PM
Sunday: 08:00 AM - 10:00 PM

Other Clubs and Pubs in Liverpool

There are 7 venues in Liverpool NSW. This list shows venues that are in Liverpool and does not include venues that are in an adjacent town such as 'Liverpool North'

Latest reviews for Quest Liverpool, Liverpool NSW

John Worry
23/02/2024
Rude staff and manger !! Never met anything like it and im In Hospitality.

All they want to do it kick U out flat stick. I stayed there 2 weeks and spent on average 180 per night. If U happen to be asleep and don't answer the room phone at 10am on the dot U have the very unpleasant male manager busy in the room rip out the card from the wall that activates lights ,AC etc. and scream at U telling me to get out because I should've been awake and out already!!!

I was shocked!! The housekeeping were also very unpleasant as they told me theyre not sure why but left my room till last (and I'm on the 3rd floor)
But they had no towels for me to use until tomorrow. ? I asked for my dirty ones they grabbed and was told no. I wanted to wash and dry them so I had clean towels. But they refused and gave me 4-5 face wahers!!! ? At $239 a night they had no clean towels to use.

Appalling I'll never go back, the only reason they're in business is due to location and that's about it. Such a shame!! It has so much potential
Pardeep Kumar
22/01/2024
Hii, Staying at Quest Hotel was an absolutely wonderful The rooms were spacious, clean, and equipped with all the necessary amenities. The staff is not only a helpful but also providing all the amenities like tea,coffee,towels etc . The hotel's convenient location made it easy to explore the city's attractions. i would like to recommend all of its really a best place of staying.
Mansi jolly
22/01/2024
I stay here and must say I keep coming back for a reason. The rooms are really nice and very clean , kitchen is equipped with everything you need to cook. The studios are spacious and the bedrooms are awesome and have a good balcony size. The staff are soo friendly and welcoming and always willing to help.
Gagandeep Kaur
22/01/2024
hi ,i m Gagan Staying at Quest Hotel was an absolute delight! From the moment I stayed into the hotel, I was greeted by the warm and friendly staff .The bed was incredibly comfortable, ensuring a restful night's sleep. The bathroom was also well-appointed, or the staff simply greeting me with a smile, the staff made me feel like a valued guest .Overall, my stay at Quest Hotel was good experience I would highly recommend Quest Hotel to anyone looking for a comfortable and unforgettable stay in the city.
Veejal Kumar
14/01/2024
The staff were lovely and the location was great. The rooms seemed like they hadn't been cleaned. There were blood stains on the bed and bandaids left in the shower. There were burnt stains on the couch and chairs. Definitely not a place I'd stay again.
Lisa Garfi
08/09/2023
After staying at Quest Olympic Park it was horrible but I thought I would give the Quest at Liverpool a go hoping it was much better. But how wrong I was.
For what we paid for the self contained apartment I was so disappointed.
1. I Found a massive piece of knotted hair on the kitchen bench. I left it there for the following day to see if the cleaner would clean the bench giving the cleaner a chance to clean thinking the cleaner had a bad day and missed it. But how wrong I was it was left on the bench for a second time.
2. The curtains OMG I wanted to vomit when I saw the lining of the curtains they were so stained and dirty it was disgusting.
3. After a fire alarm went off and we were all at the designated spot to wait, no staff were seen, no staff even counted heads to make sure every one was out. it may have been a false alarm but what happens if it was the real thing.
4. The washing machine stuck of mold, the dryer lint and other tray was disgustingly dirty.
5. I knew we had to pay for parking but why do hotels pay for parking when you pay a fortune for the accommodation
2/2 stays at the quest never again will I book a stay at the Quest hotel any where ever again.
Andy Peyton
02/09/2023
Large 1 bedroom apartment. Clean and modern. Location is close to Liverpool Hospital and the main Liverpool shops. Plenty of food places nearby, and an easy walk to the nearest Westfield mall. Service at reception was good. We arranged underground parking in advance as there isn't a lot available.

Bathroom has washing machine and dryer. Kitchen fully equipped with dishwasher, microwave, etc.
Jasmine Burton
06/08/2023
Located near the train station , easily accessible, has affordable parking , very many liquor shops around for this who enjoy drinking . Important to note that , on weekends restaurants and coffee shops are closed or some open at 10 am . We walked so far from the hotel looking for a place to have breakfast ?. We stayed in an apartment- room was tidy but there's only one rubbish bin in the whole house - in bathroom . Awoken by a fire alarm at midnight. This was scary but the issue was well handled . The staff were lovely , approachable and very helpful !
Burger
23/07/2023
Arrived out of hours and was welcomed by a friendly gentleman who offered some helpful tips & knowledge about the area. The room was great value for money and the bed was comfortable. Decent shower pressure and temperature didn't fluctuate. Will definitely stay again.
Nat Ral
16/07/2023
Centrally located in Liverpool with easy walking distance to restaurants, cafes and the train station.
We stayed two nights in a 2 bedroom, balcony apartment. The rooms are clean, spacious and well appointed. The only issue was there were 3 of us with only two access cards. It would if been better with three cards so we didn't have to turn off the apartment when moving from one apartment to the other.
The location is a little too far from Sydney CBD, otherwise it was a very nice stay.
Youil Yakoo
05/07/2023
Don't book with this hotel they don't offer you a bottle of water and also room was dirty the charge for 4 night 720$
No food no balcony nothing it's was better to rent a home for 1 week. Feeling so bad to book with this hotel . Be careful don't book with them
A O
13/06/2023
Would not recommend this place for your stay. The rooms are nice and offer all facilities you need but I found that our room stunk like sewage everytime I entered it. Also on Sunday and public holidays no house keeping, but sad to charge customers a full rate when you don't even offer house keeping on these days. Doesn't make sense why any hotel would not have house keeping every day.

Staff are average, I saw staff speaking with a. Man Regarding $200 bond on arrival as he did not have the money to pay it, and staff were not empathetic at all and treated this guy with no kindness.

The area is absolutely scary, does not seem safe at all.
Kyra P.
23/05/2023
Had a nice stay for 1 night. We had an accessible 1 bedroom. The only problem was that the bathroom didn't really look cleaned, but the rest of the place was nice. Quite spacious. Air-conditioning worked well, keeping us warm. Being near a main road/near Liverpool Hospital, you may hear emergency services going off a lot, just keep that in mind. Parking was confusing to locate at first. And it's a bit of an inconvenience to check in as you have to drive around the block, have someone jump out to check in, then drive around to parking, at least that's what we did. Other than that, I would recommend staying.
1zanygingercat
19/05/2023
Overall this is a very clean and modern looking Motel. The room which I stayed in was quite cosy and clean, abate the glasstop table which had greasy fingerprints on the underside of the glass. I certainly would stay there again and recommend anyone else to do so.
Karen Schmidt
12/04/2023
I have stayed at this accommodation numerous times over the last year since moving interstate and needing to return to Liverpool for work. All my previous visits have been very pleasant - lovely room and pleasant staff, until my last visit a couple of weeks ago. I have always received a room with a balcony which I naturally assumed was standard. Upon receiving a room with no balcony and 1 small opening window, I approached reception and was told that the hotel was fully booked (this was a Wednesday and Thursday night) and that was all they had left, even though I made the booking over a month prior. I find this very difficult to believe! Such a shame they were fully booked as I had girlfriends come to visit me who were keen to book a room to stay in, however no point as none available - apparently! Obviously this establishment has no loyalty to repeat customers and as I told them, I will never stay there again so don't bother commenting that you hope to see me again because you won't. Very disappointing.
Nizra Haniffa
05/03/2023
We were happy with the accommodation and generally with staff mannerisms. But cleaning staff open the door after two or three knocks. This happened twice in my three day stay, after letting reception know I didn't want them to open the door during our stay. And the room didn't have don't disturb/ clean room sign.
Leonie Lower
13/01/2023
Staff were nice, bed was OK but bathroom was mouldy, lounge was stained, scratchy and sank in the middle. Did not feel safe or comfortable at all.
Won't ever stay again, it would have been cheaper to stay in Sydney and get real 4 star quality.
Jenni Groth
11/01/2023
If you like clean hotels I would avoid this one. The carpets desperately need cleaning, my infant crawling on it would get dark stains on knees, hands and feet after just a few minutes. The dishwasher filter was covered in sludge. There were dirty oven trays in the oven. It's noisy (neighbours and street). Housekeeping are pretty rude. We were there over 4 weeks and they changed the sheets twice and vacuumed twice (despite me requested additional vacuuming due to having a crawling infant). There's a cockroach infestation on the balcony's. The photos are of how I came home one day to the bed 'made' - sheets just thrown on the bed not even tucked in and exposed bare mattress. It's just gross.
Mott Girl
28/12/2022
Basic and comfortable, just lost a star for basic cleanliness. Cups, glasses, tongs were dirty. But they provided liquid detergent.. so hey! A quick clean is all it needed.

Life is short. Make do with what left we have in it. Spend the moments with family. And that's what this place gave us - that special opportunity.
J
19/12/2022
Liverpools best characters are sure to bump into you. Make sure you have change for them. The room was dusty but the reception staff were good.
HM Trang
23/11/2022
I have Deposit 200 aud for key security bond after return the key to reception till today is nearly 2 week but they didn't refund my money and we have to ask them they say money already paying to my account but we check up the account is nothing
Cathy C
23/10/2022
Only just makes the grade of what I would expect from previous Quest hotel stays.
Carpark, I needed to buzz reception everytime to come in -camera was not working.
Reception is not located anywhere near lift/lobby and is poorly signed.
Hallways - odour of cooking or rubbish (which was left outside room doors for collection).
Room-everything felt grubby. No mattress protector on the bed, mattress was stained. I killed two cockroaches in the kitchen (they were probably trying to find another bag of rubbish in the hallway).
Overall, overpriced for the 3 night stay in what is a 3 star site.
Huss (Knowledge is Free)
24/09/2022
It worths 3 stars tbh..
Room is spacious.. but you hear the noise outside very clearly. The sound proof insulation is very bad in the building. You literally can hear every step outside the room.
No car park.
L.E. C
28/08/2022
It did the job! I needed accommodation and they provided me with that. Clean room, semi comfortable bed and decent amenities. A good place to stay if you need to visit Liverpool for some strange reason!
Minh Nguyen
25/07/2022
Spacious serviced apartments. Service was excellent. Beds were comfy and clean. Great location near the train station and shops. Some things in the service apartments were a little dated such as the sink which had a smell but not a huge problem. Will stay again.
scott cremer
28/07/2021
Nice place very open it got 2 lifts
Channa Kong
22/07/2021
So clean and affordable... great location... 15 dollar parking
Emilie Shapiro
13/04/2021
I was Sleeping in the hotel room and someone opens the door and came in Hours before check out!! While I was sleeping with my partner. Staff were completely unbothered about my situation and didn't offer any support. Staff was rude and continued to carry on saying we can't do anything. I've never felt so uncomfortable and exposed!!!
DONT RECOMMEND!! Very disappointed :(
Lisa Brown
13/03/2021
Clean rooms but guests be aware its card access upto rooms. For those that need to know these things ?
Mary Antoniette Longabela
17/01/2021
Recently stayed at a level 3 studio apartment. It was nice and cozy. But everytime I went out of the room it smelled of cigarette smoke. Other than that the stay was good Location was central to everything which is good.
Sue Patterson
09/01/2021
Private spotlessly clean technology brilliant and lovely reception will definitely go back
Howard Harmer
30/12/2020
Very nice abit expensive and the car park,Issues with WIFI always slow then you have to re-connect
Prakash Singh
24/12/2020
Amazing how Quest thinks of everything they had showercap, meat chopping board utensils frypan even dishwashing liquid and tea towels; a good stay with a balcony will go there again. However they promised to clean the rooms every third day but did not; maybe emphasis is needed here.
Felicity Dorothy Latulipe
07/12/2020
Quest, Liverpool, NSW. 39 Scott St, Liverpool.Duration of my stay, 03rd-05th December 2020.Level 4, room 409A.The quality of the grounds, clean upon arrival. The lights which were functioning upon arrival begun to flicker on the floor, the same evening.The room as well as the floor had been unkept for 2 days (now mid-day of day 3, 05th December 2020), garbage disposal bags on the floor the evening I arrived. No concierge. The room remained unclean for the duration of my stay.Upon entrance to the room, the curtain had a tear, the side tables and office desk was unclean. There had been a plastic jug of water (utilised) in the refridgerator.The daily rate agreed upon was $139.00, the invoice reflects $140.81 on the first day, $150.94 on the second day.The Quest hotel eftpos facility (front desk) requires pin entry for the bond, they do not utilise the scan function as that of the Holiday Inn.After having addressed this with the manager, he had his consultant respond.(17 images attached)
Material Pleasures
21/09/2020
Reception is advertised as being open until 11 pm. On three occasions I have asked for a window to be opened or a television that has no reception to be fixed and the default response is Reception staff have left for the evening. Upon challenging this, someone always comes. Customer service is not first. On the previous 2 visits the rubbish bins below the balconies in the rear lane are left unlocked all night to the incessant trawling of bin crawlers looking for cans and bottles. (Noisy if you want a balcony/ window for fresh air) This is followed by the early morning drug trade in the same laneway.
helmuthanger
16/09/2020
Luxury at a bargain price. Loved it.
Ofania Makaea
30/08/2020
Stayed a night, had a birthday party in the area. Friendly and helpful staff. The room was really nice, modern, everything you need. Pleasantly surprised. Would definitely recommend.
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