We are regulars who love the RSL, but today was disappointing.
Our pre-booked table (requested for medical needs, this was explained a few times when first booked) was downgraded to a tiny table, though a kind staff member luckily found us a better spot.
We then waited over an hour for food, only to receive burnt sandwiches (see photo). We asked for a remake due to a guest\'s swallowing difficulties, although honestly I couldn\'t eat them like that either, the chef refused at first saying there was nothing wrong and he has been serving sandwiches like that all day (I really hope he wasn\'t). We explained the above medical issues and they were remade however no one should be served sandwiches like that regardless.
Most of your floor staff were lovely and helpful (one staff member did check in on us), but the kitchen service and table mix-up made this a very frustrating visit.