I have been many times, I have good experiences and sometimes not so good but have remained loyal, now of late the place and the food has gone seriously downhill. I visited for lunch on Sunday with a friend. We ordered the pie, a meat pie that was $26, it was suppose to come with mash, runny peas and onion rings, so for this reason we both ordered it. We were feeling hungry and on a cold day thought it would be a filling dish- ridiculous plate turned up at the table holding a pie and a smear of mash, under the pie a tiny spoonful of runny peas on the side of the pie and 3 onions rings sitting on the peas, seriously ridiculous, it was looking like a pie - Al cart, why in the world would any person pay $26 each for a meat pie at the Jindalee hotel to receive less peas less potato than you get at a bakery on your pie, at a bakery price maybe at the highest price of $9 to be generous.
The expectation paying $26 each would be a plate of mash, with peas and let's say 6 onion rings with a pie- the pie was absolutely nothing special and definitely not a good gourmet pie. This is absolutely robbery and really embarrassing that the Jindalee hotel expect $26 per person for a pie on their menu and not serve that pie as one would presume. A pie with mash, peas and onion rings on the side that are visible with a magnifying glass.
Trying to make it look fancy so they don't have to give you a reasonable serving is a disgrace. A pie is just a pie and not worth $26 purely because they make it look artsy, using as little sides as possible- so annoyed. The staff are lethargic, no energy and bring drinks to the table without a glass or ice. People are doing it tough and expect to pay a reasonable amount of money for a reasonable serving of food, the staff have no idea how to handle a complaint, the place is a huge disappointment. Good on you Jindalee Hotel! for grabbing $52 for 2 pies on a plate- great effort! I certainly do not recommend spending your hard earned money at the Jindalee hotel.
The response from the manager- was not followed up, I did contact him as his request but he chose to ignore my contact-seems like his response was all for the readers sake to make it look like he cared, great work, Scott! Disgraceful.