10/10/2020 (2 months ago)
I am a member and live across the road. I walked into the sports lounge after my meal walked in to watch the souths game . I was looking for a seat when a little short security guard pushed me in the back and said , you need to sit !! I was in shock . He told me to sit or leave. It was as if he wanted a fight ?? Mind you it was only 8pm in the evening . The larger security guard with tattoos on his neck was very diplomatic and polite, explaining that all patrons are required to be seated . I said I understand but am just looking for a seat but at this stage I am a little upset so I thought I would leave . The little security guard then swore at me under his breather and spat what appeared to be at the ground . Quite discussing actually. Anyhow , I will be writing a letter to the directors and president of the club as a member expressing my disappointment as to the contempt I was shown. I am really upset about this as I have been going to the club for over 20 years , committed to the area and now will not be returning ever to the club . Its my intention that Managment review this post and put procedures in place as not to lose any more loyal members .Signing out a very disappointed customer .