Bec (Bec'nTillys adventures)
10/02/2023
The Service and professional conduct from the young gentleman on the bar last night 10/2/23 was commendable and he is an asset to the hotel.
After I missed my connecting train home I lugged my suitcase, was tired after work and felt unsafe loitering around a deserted train station for around 3 hrs post midnight for next train. Upon enquiring about a room for the night I was told regretfully that there's no availability once the duty manager leaves for the day.
Once again thanks to the young man who offered me a kind service, a feeling of safety and a makes a mean espresso!
It'd be great if the duty manager might see fit to design a procedure following his finish time for such circumstances that surely couldn't be too uncommon given the location?