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Highpoint Hotel Maribyrnong VIC

Highpoint Hotel Maribyrnong VIC

120-200 Rosamond Rd, Maribyrnong VIC 3032, Australia
Visit Highpoint Hotel in Maribyrnong, Victoria.They have a bar and great food and drink choices. The Highpoint Hotel has a great dine-in restaurant - check their website for their menu. This pub has an average rating of 4.3 out of 804 reviews, with the latest ratings ranging from 2 to 5. It appears there are mixed reviews for the Highpoint Hotel.
If you want to have a drink and play the pokies, this pub has 70 registered gaming machines.

Customer Review

My son and I came in for dinner tonight and had a lovely meal, it was our first time dining here but what made it fantastic was your staff member Karl, right from the moment we walked in he was welcoming, attentive, helpful and very friendly. Nothing was too much trouble and he went above and beyond to make our evening great which was so appreciated, we will definitely be back. Thank you again Karl your service was outstanding.

Opening hours

Monday: 10:00 AM - 01:00 AM
Tuesday: 10:00 AM - 01:00 AM
Wednesday: 10:00 AM - 01:00 AM
Thursday: 10:00 AM - 01:00 AM
Friday: 10:00 AM - 02:00 AM
Saturday: 10:00 AM - 02:00 AM
Sunday: 10:00 AM - 12:00 AM

Latest reviews

Adithya Ananth
08/07/2024
I've been a customer here for years and thought it prudent to leave a positive review of the staff at the establishment. Carl the manager runs a tight ship and is a quintessential professional.

Meanwhile, the reason I thought to leave a review is because Maddie at the bar paid above and beyond attention to the what I was having and promptly got me another round without any word being exchanged besides a quiet nod when I was waiting to be served which made me feel like a VIP.

Having said that, everyone at the establishment are good natured, well spoken and respectful to their customers. Thank you very much!
Sarah Debono
31/05/2024
Carl was great and very helpful. The food was great and the atmosphere was nice. Thanks Carl
Rachelle James
22/05/2024
My son and I came in for dinner tonight and had a lovely meal, it was our first time dining here but what made it fantastic was your staff member Karl, right from the moment we walked in he was welcoming, attentive, helpful and very friendly. Nothing was too much trouble and he went above and beyond to make our evening great which was so appreciated, we will definitely be back. Thank you again Karl your service was outstanding.
Johnny T
15/12/2023
I just love this place. Great place to just chill back and watch sports on the big screens, get a drink with a mate, have a punt on the horses (or dogs), or try your luck at the pokies. They have arcade games and even pool tables to play on. Come on a Sunday and the pool tables are free all day! Like I said, it's a great place! Love it!
Noah Ward
10/12/2023
This place, is safe.

Despite the recent renovations of this establishment,

it keeps its old school character.

If one wishes, they can play a free game of snooker every Sunday,

or if they have some pent up anger they can punch a punching bag.

The Pokies here are also solid and diverse, I won enough to have a drinkypoo, and for that reason alone, I must give this establishment five stars out of five.

I shall return in due course
Damien Camilleri
03/11/2023
What a wondering night I shared with some mates. We all had different food, and even my nephew who is the pickiest eater, cleared his plate. The fish was so fresh and flavoursome that I'll be coming back just for that. The service was great too, both my nephew and friend suffer from social anxiety and find it hard when ordering in person, or talking to new people, but with ordering at the table and phenomenal staff that take the time to listen to their customers it was one of my favourite dining out experiences this year. Highly recommended
Luna Moon
22/10/2023
The food was so good and Carl the manager is absolutely amazing. He helped with the kids and was so lovely and attentive. Will be back for sure!!!
Nick Jay
04/09/2023
I decided to chill out here for a drink and some snacks. I love a long Island ice tea and you would be surprised how many venues have ZERO idea how to make a good LIIT. I was served by Anna who was very friendly and OMG does she know how to make a classic long Island ice tea. I highly recommend, oh and they only charge $17 here (some places are totally ripping off customers... I paid $29 at another venue recently)... I also took Anna's recommendation to try the honey soy chicken wings... DELICIOUS! I Love Highpoint Hotel, at first glance you might form a stereotype opinion but this place has service that's much higher than the coolest places in town. I recommend that you check it out.
Annette Bacon
12/08/2023
Hubby and I were there for any date night. We had a table booked and had to wait at the bar for 5 min just to say we were there. Upon booking we requested a booth, however we were reserved a table right near the big screen, yet the booth next to us was free. I then went up to the front to try and find a menu ( QR code was not working as there was no reception and wifi was horrible). It took 10 min of waiting at the bar to ask for a menu. There was only 3 staff on- 1 was taking food orders, 1 was serving drinks and the other was collecting empty glasses to try and get them cleaned. I saw another customer ask for a wine and they refused as there were no wine glasses available. We ended up staying for a drink and then left. It was not a great experience- maybe put some more staff on when you know there is a sporting event happening
Scott Douglas
12/07/2023
What a venue
Haven't been there since the refurb and how good is it. We had an impromptu dinner/birthday there and Carl was amazing, so friendly and helpful and was amazing with my whole family.
He made the night with his hospitality and being so attentive to our needs.
The venue was great for the kids with arcade games on-site along with games to play at the table.
Food was good and quick and catered to our kids.
Also went on a Tuesday and got to watch the triva night.
10/10.
15/10 for Carl our host was above and beyond.
Hiep Vo
03/07/2023
Not the best food here, wouldn't have it again if it was half price. The steak was over cooked dry and tough. The Parma again was dry and over cooked. Felt really rushed by the staff member when I went to order and there was no one waiting as it was a Sunday and the venue was dead.
Hieppy
03/07/2023
Not the best food here, wouldn't have it again if it was half price. The steak was over cooked dry and tough. The Parma again was dry and over cooked. Felt really rushed by the staff member when I went to order and there was no one waiting as it was a Sunday and the venue was dead.
charlotte knight
11/06/2023
I've come to this place for 2 years now and the food has seriously gone down hill. I used to love eating here and now avoid it. A few times I've tried booking tables here and when I arrived the table was never reserved. Tonight I asked what time the kitchen closes and was told 9. I tried to order food before 9 and was told the kitchen was closed. At no fault of the server because that's what they were told. it was due to lazy kitchen staff that wanted to finish early. Not to mention the food is below average and the kitchen aren't even bothered to serve the food with the sauces that are on the menu.
Nina Traczynski
04/06/2023
We visited the highpoint hotel last night for a catch up with friends, first and last time we will go there
The whole place was filthy, the food took forever to come and when it did, was inedible. I had the southern fried chicken burger which wad so overcooked that I couldn't even bite the meat and my partner had to eat the steak sandwich with a knife because it was so tough
The staff were friendly though and were doing a great job
Kerry Duroux
14/05/2023
Went there with family, great bar staff, Carl needs an epic shout out!!! He knows his stuff and was super nice. Offered the kids free drinks when the air hockey table didn't work, super apologetic. All the staff were cool. Feed was simple pub stuff but pretty good, kept the kids happy!!! Which makes us happy!!!
Laura Guzzardi
23/04/2023
Hi, I recently visited the highpoint hotel and found the staff extremely friendly, particularly Rita, she has a delightful personality and made us feel extremely comfortable. It made the experience all the more enjoyable even though we weren't very lucky. Well done staff, you make it worthwhile to visit.
Lea Quinonez
16/04/2023
It's nice, not much people there which is great. The pokie machines are always clean the toilets not so much. The staff are nice except one older woman who has a mean face and looks like she'd rather be at a funeral than work there.
Janet Yu
15/04/2023
Food & service of staff is great. However the portions are above standard size and I was told I can't take away half my meal because I can't finish it, tried my best, on the verge of being sick. I really am against wasting food and the staff were nice & empathetic feeling the same, sad and disappointed almost every meal they throw away, perfectly fine food is in the bin. Having such a large venue in Highpoint with heaps of services and facilities as well as many people going in and out, you'd think the owners of the venue wouldn't be so cheap to not get a takeaway license. Unfortunately due to so much wastage of food, i won't be returning and neither will all my friends. We grew up in low socio economic lifestyle and just can't let this slide. To the owners of Highpoint hotel, your staff are great, but you need to do better. Feel free to reach out to me if you'd like to discusss how you can improve your business.
Jo Suckling
04/03/2023
Really decent food, great atmosphere and staff are very helpful. Good to see the upgrades from a few years ago, enjoy going now
c h
23/02/2023
The pool tables should be cheaper with better que's every single one is bent like a banana, I had to wait till 5 pm for the kitchen to open, with a very over priced basic menu, the worst odds on getting a decent win at the pokies, iv never been satisfied spending my money here but everywhere else in the area is worse.
Andrew Goltz
13/01/2023
Great spot to have a very affordable beer and watch sports on the big screen while the wife shops. Usually have one beer on special every day.
Adrian Chiaramonte
26/10/2022
Great clean place. Good place to eat and have a drink and have a game of pool. Carl was very welcoming and had great customer service. Looking forward to go back with mates.
ryan clewer
02/10/2022
My friends and I have been coming to this venue for quite some time now and one of the main reasons we have been coming back other then the free pool on sundays is the assistant manager Carl, he treats us all like family and makes our nights out quite fun, I hope this review gets recognised :)
Sobczak Helmsworthy
02/10/2022
The bar maid was doing an amazing job and I ordered a weak flat white and a skim cap ( these have been our staple coffee order for 30 years and it never changes ) - but also ordered a lemon lime bitters and paid cash, but didnt get a receipt. she said to come back in a few minutes and it would be ready at the bar, so I did wait several minutes, but when I came back to the bar, she was caught up serving a host of other customers; (all good no problem) - she then called another barman from somewhere else and and told him to make me a " skinny flat white and skim cap " and I corrected her and reminded her it was a weak flat white ( not a skim flat white ) and the other drinks were a skim cap & lemon lime bitters .
So he asked her if it was paid for to which he said yes, and then he went back and made drinks and gave it to us .
Unfortunately he made a latte instead of the skim cap and when the person with me said they couldn't drink the latte due to dietary issues I took it back to the bar and told him we didnt order a latte.
However he got agitated and said he would bet his life on it that I said latte .
I told him I didn't want an argument or anything ( but he got all agitated and I felt intimidated). I asked the girl to confirm that I didnt order a latte (which she did confirm).
I asked her to find the receipt
- which she did, (but while she was finding it he walked past and told her not to worry about it). But she got it for me.
The guy was very unprofessional especially as I was older. Maybe he didnt respect older people of color like me or maybe he was just naturally aggressive but it made us feel threatened and uncomfortable.
This one star review is not because he might have got the orders mixed up or if I said Latte or not- it is about how he dealt with it - a very unprofessional staff member on the day dressed with unruly long hair and baseball cap backwards in black.
Counselling in dealing with elderly customers is reccomended.
The female barmaid was very professional and has assistant manager potential.
God bless her.
Andrew Mizzi
19/09/2022
A friend and I with our 5 kids visited the venue for dinner, I can not speak highly enough about the food and friendly staff in particular Carl! This guy went to every measure to make sure the kids were entertained and we were well looked after, hosting the kids with games and activities whilst us adults could wind down and relax!
Thank you Carl and staff, we'll see you again soon!!
Jackie Ross
03/09/2022
We have been attending the hotel now for a while and have always had incredible service and support.
A very special mention to Carl who has always been incredibly professional, kind, and supportive to our group and is always making sure all patrons are cared for.
If I could give him 10 stars I would.
Food is always good and service is great!
Mark Waldron
25/07/2022
Aside from one nice bairmaid, not one other member of staff in this place carried a jot about customers. Huge bar and it was empty, even then with people queing at the bar the manager clearly didn't care, the other bar staff were anywhere else but serving and it was just atrocious. Finally getting a pint it was just not worth it given the diabolic service. But out of luck as had arrived for the footy we stuck with it.

Bar service didn't get any better. Food also not good. Kitchen not even busy and with 2 staff couldn't get two dishes out together. The buzzer went off at the same time but I had seen my halumi fries sitting on the service counter alone for five minutes while waiting for the other dish. Then they buzzed me. We had a laugh about that one.

As it looked like the bar had run out of chilled pint glasses and lone girl bairmaid still on her own enough and left.

Real pity for all.
Hugo Steiglitz
08/07/2021
Top notch bevvies and the mighty long juices went down well 6 stars
Peter Phethalankham
12/06/2021
Tifanny was such a big help. Made the day possible for the back to back NBA games for us. Highly recommended.
Tan Chester
22/05/2021
staff tonight very good.i will be back here ......
Patrick Lian
22/05/2021
Amazing staff and very helpful will certainly be back..$$
Marisa Motta
22/05/2021
Best Parma Ive ever had!!! Star are all friendly, Dixit ( assistant Manager ) is great, always feel welcomed at this venue!!
Lauren b
08/04/2021
Went here on Good Friday and the food was amazing and cooked to perfection! Food wasnt overpriced and was quick to come out. Workers were friendly and helpful, will definitely be coming back here.
Sara Tonkin
04/04/2021
We went for diinner on Good Friday- Food was suberb, cocktails were fantastic... Staff friendly and welcoming. Definitely be back to try more options.