Handmade.creations
06/06/2026
Went to this venue about 2 weeks ago, my husband is a constant visitor but now decided to go to Hallam, l go with him from time to time. Appalled with staff, as around an 80 yr old walked in with a friend and they got security to kick him out, banned for life. My husband was so happy to see this person. From what was said, one of the lady staff members who is nosy and should stick her beak elsewhere, as she did the same to me, kept on bothering this man on that he has to play, not walk or sit around. The person got upset and they had a verbal fight, understandable she works there, stop patronising customers his age! Luckily we saw him at Hallam the next day. He has his own social circle, he plays a bit and sits with his friends which have left Hampton Park and followed this person. A lovely man getting abused by this certain staff member each time, of course he will react! He is 80 years old, kick him out? They should be fully ashamed on treating an elderly this way. No wonder this place is going downhill! These people have parents, what would they do if their elderly were treated in this manner? Some people go to these places just to socialise and play a few bucks if they want, rude, appalling and disrespectful! If l was this person, l would sue them for elderly abuse and disrespect. A person has its limits, if another person is constantly on their back, of course at one point they will react. Check your certain staff member as you are losing customers because of her aggressive attitude, and, l am not the one who is only complaining about her from what l see on the reviews and the actual venue, customers are terrified by her and her attitude towards them! Go elsewhere people, they disrespect their customers nearly daily, we were sick of it!