The food was cold when it came out and they no longer allow take away containers so the amount of food waste is ridiculous! This used to be an amazing venue, now it is dark, cold and the staff had no personality or warmth in their conversation. It was like talking to a brick wall. So disappointing that the classic hallam hotel is just a plain boring venue now.

I booked the function room for my 50th birthday & I was blown away by the service of the team but especially Allan!! Nothing was to much trouble for him & he did it all with a smile & cheerful attitude. Everyone raved about the food & there was plenty of it & the service. Only thing was the DJ was not able to accommodate some of the music requests we had which was a little disappointing but overall we had a great night. Thank you so much, Allan you are a superstar xx

We had our daughters 21st in the function room. Went extremely well staff were very friendly food was absolutely delicious. The function team are both but professional. Easy great night.. highly recommended

We had a birthday in the function room last night and I could not be more appreciative to the team. The room was set up perfectly, the food was great and staff were super friendly. The bar staff Kyran and Andrey were absolute legends and created a fun atmosphere when getting drinks. Would highly recommend.

Attended the Hotel last night to have a meal prior to going to a concert there. Ordered our food at 7:00pm, and enjoyed a pint whilst waiting. An hour later we were getting a little edgy, as tables that had ordered after us were getting their entrees/mains, but were told that our meals would be with us shortly. At around 8:25pm I had had enough, and went to the counter and requested, and got, a refund. At this point I rejoined my partner, and we finished sat whilst finishing our drinks. Just about ready to leave 10 minutes later, and a waitress appeared with our meals, which we refused. At this time the table behind us, who had ordered way after us, which comprised of about 8 adults and multiple children, had received the entrees then their mains and finished and left. Same on the table to my left. Absolutely abysmal service, and we won't be returning. I gave 3 stars for food as it looked good, though I didn't have the opportunity to taste it.