Chiara Ciccocioppo
02/03/2024
We came in today for lunch hoping for the best as we had heard and read good things about this hotel. Upon arrival we waited about 5 minutes to be seated, these 2 waitresses kept walking past us and looked at us until one of them finally asked if we needed assistance. We were seated at 1.45pm and looked over the menu, but we were rushed as we only had 5 minutes to choose what we wanted to eat. The menu consisted of your average Aussie hotel cuisine along with some lovely unique dishes. The food came out and everything was sound, except for some small details. There was no dressing on the coleslaw that came with the schnitzels, and the bread that came with the olives was burnt. The big issue that came was the service. The ladies working had no manners or politeness; simply working for the money and not thinking about the dining experience they were giving to customers. It took the lady about 15 minutes just to clear some plates off our tables, and upon doing that she asked "are yous done with your food?" Very off putting. There's many other things but to sum it up, this restaurant has the most inconsiderate and careless staff. Don't eat here.