Play Pokies at The Great Western Hotel in Newtown

I was pretty disappointed tonight when we ordered chicken scallopini, had it before and it was lovely but the kitchen failed to let us know they didn't have whole chicken breast so we got some kind of version instead even the flavour was not good. One pic is what it is supposed to look like!!

I booked a room at The Great Western hotel for three nights. However, on the very first night, I I booked a room at The Great Western hotel for three nights, but on the very first night there was hair all over the bed, long hairs, short hairs, heaps of it. Honestly felt pretty unhygienic and gross.

I barely slept because I spent half the night trying to clean it up myself. The next day I spoke to reception and explained I wanted to move hotels because I genuinely couldn't sleep in those conditions.

Unfortunately the receptionist was rude and completely brushed it off. They just wouldn't acknowledge there was an issue at all. It got passed to the manager and they had the exact same attitude. No apology, no effort to sort it out professionally and they wouldn't even consider a partial refund for the remaining nights.

I wish I'd taken photos at the time, but honestly it was late, I was exhausted and my brain just wasn't functioning properly after dealing with it all night. Their first reaction was basically just "where's the proof?" instead of showing a bit of understanding or trust.

Really disappointing experience overall.

A good place to have a nice warm meal with your friends and family. The staff was amazing and the food was great too.
We Tried Vegetarian Gnocchi and it was delicious and looked amazing.
The chicken in southern fried chicken burger was a bit dry, the chips were good.
The Jalapeno poppers were yum and definitely spicy but they tasted so good.

My friends were happy with their Parmi, Fettuccine Carbonara and Western Beef burger too.

The food portions were a good size.

The staff was good and the food came out pretty quickly so definitely happy with the service.
Great work Team

Thank you to your excellent service attendant Jimmy, what a fabulous young lad and an asset to your business. We were so happy with the food and service that we highly recommend to friends. Jimmy , try the Cordon Bleu.

Everyone needs to try the food here - their new award winning chef is incredible - ignore Sara Review what she is doing is slander - she claims she\'s goes weekly but the food is so bad she went back many times , she then thought well the chefs so bad I\'m going to try his other restaurant where she claimed she didn\'t last 3 minutes but can give a detailed description of every inch of the venue including dish\'s , toilet paper and more ..... Sara has left only 2 reviews under her profile up to the point of my review and shock horror both towards this incredible award winning chef - if I was the great western or Meredith hotel I would be looking at defamation and slander - it\'s very clear this is a personal targeted attack
Every meal we have had the pleasure enjoying from Chef Christ highlights exactly why his walks are lined with awards - this incredible talent even managed to train a 1st place winning apprentice of the year for Victoria !!!
If your like Sara and find join in slandering local small business and hardworking men and women I\'d like to remind you false information and slander is a punishable crime .

I rarely leave my house due to agoraphobia and ptsd however despite living 45 minutes away will be coming to the Great Western for this Incredible chefs meals!!! I worked with my medical team to work up the courage to go to Meredith a few times and Geelong , I\'ll be seeing you real soon chef Chris and team ,
My belly will be empty and ready !!!