Play Pokies at Golden Point Hotel in Golden Point

We were greeted by a passive agreement server. Who didn't like that my husband arrived first and already had a table given to him by the bar staff.
Communicate between staff was lacking.
It felt like all the wait staff didn't want to be there and went out of their way to avoid customers.
We ordered our meals. Two of which were kids meals. And after over an hour of waiting my husband went to check on our order as our kids were hungry. So was I for that matter. And he was told that it was in the system. After another 16-20 mins we worked out from the bar that the order isn't gone through to the kitchen so we decided to leave. This was for my birthday and as a mum to 3 little kids I was excited to actually eat out!
Only when we decided to leave did the floor manager think she should check on us. Not once did any of the staff show some initiative and wonder why it had taken so long for us to get our order when other tables who arrived after us had.
The hotel manager was lovely and waived our drink tab but other than that the staff her should find a different industry as none of them seemed to care about their customers!

I booked a table for a function last night, and the booking process was easy and straightforward. The staff member I spoke with was friendly and helpful.
When we arrived, we were greeted by a staff member who promptly pointed us in the direction of our tables, which was appreciated.
Unfortunately, our dining experience was a little mixed. When we went to place our order, the staff member serving us wasn\'t particularly welcoming and came across as quite blunt.
When the meals were brought out, there was some confusion regarding which table they belonged to. When asked, the waitress advised she didn\'t know and commented, \"Aren\'t you all together?\" As we had specifically arranged two separate tables and several similar meals had been ordered, we wanted to ensure the correct meals went to the correct guests.
There were also a few issues with the food itself. The birthday girl\'s burger was served as chicken instead of what was ordered, the gravy sauces on the steaks were incorrect, and the vegetables appeared to be cold.
On a positive note, Amber at the bar was absolutely fantastic. She was friendly, attentive, and provided excellent customer service throughout the evening. She was a standout member of the team, and I couldn\'t fault her service at all.
Overall, there were some areas that could be improved, but Amber\'s outstanding service certainly made a positive impression.

Ordered the fish, It was extremely oily like it had been re-cooked, It was bad enough to the point that i peeled off the batter before eating the fish to avoid eating all the oil, The fish was terribly claggy.

Service was great and the free drink and ice cream for kids is a good touch.

Playground itself is good, but multiple machines in there, majority of them don\'t work though which left kid really disappointed (and also cost me $20 for stuff that didn\'t work)

Went here for a family lunch and won't be back. Ordered pork belly (over $40) which is difficult to make dry and yet they somehow managed. The rice that came with the pork was very dry. Also ordered chicken and barramundi. Both were exceptionally dry. No dressing on salads. Don't understand why this establishment is so busy when the food is way below average.

Booked in 5:45 as last time we went it was so busy.
Ordered a Garlic Cheese pizza to start with kids nuggets (Monday night kids meals from $5!)
Salt and Pepper calamari and Spaghetti Marinara as mains.
Pizza and nuggets came out super quick.
Delicious, cheesy and garlicy!
Only had one slice each and the mains arrived. Didn\'t mind so much this time as entrée was only a pizza, but would prefer some time between meals.
Daughter said the calamari was soft and cooked perfectly with crunchy chips. Salad was generous but nothing overly special.
My meal of Marinara I\'d have to say is one of the best I\'ve had.
The seafood was soft and flavoursome. The garlic and chilli were on point and not over powering of the seafood. Pasta itself was cooked al dente. Maybe some extra parmesan would have made it next level, but that\'s my personal preference.
The kids area is brilliant for young families. We were able to take his nuggets and leftover pizza home as he was too busy playing to finish his meal.
The restaurant gets busy very quickly. So if you prefer a more quiet and quick meal I\'d suggest having your meals earlier in the evening. That personally doesn\'t bother us with a 4 year old who is happy to be occupied.
All in all, great atmosphere, staff are friendly (bar staff had a great chat and laugh while ordering drinks) and meals were enjoyed. We will return. Thanks for a great meal :)