Abigail
16/08/2024
This morning I went to your venue to enjoy an early morning session on the pokies and have a coffee with a friend. I asked for another coffee, but because I was sitting in the foyer with my friend I was denied a cup of coffee. I am a paying member and regularly spend thousands of dollars at your venue Only to be told that I can't have a coffee. It's the way that I was ignored by the staff, in fact it was Mel, Head Huncho behind the scenes. I have found her on many occasions at the venue very rude and non friendly to the patrons. She could have been nice and come up to me and said well we can make you a coffee if you stay in the gaming area. No none of that but a threat to say We'll call the police on you. That's It! You've lost me as a member and a paying patron of you venue. In fact I won't be endorsing any RSL Venue Ever for they are robbing people blind in your venues anyway. The Govt is making a fortune and so are you venues. After the treatment that I received today I will Never Step into your Venues Ever.