This venue is huge. Plenty of choices in gaming room free soft drink /coffee, a separate TV room.to watch sport, plenty of space between seats to promote comfort,plenty of paid staff walking around to service the patrons every needs quickly and with a friendly welcoming smile.There is a kitchen and food served late at night. Staff is proffesional and gaming has began using the self serve ticket system for self service cash out. Staff very attentive so there is no long waiting ques for payments or change or drinks. More venues should adopt this customer service policies.