Had a meal today at lunchtime with family ..of the 6 of us at our table 1 received his meal (he had ordered last) of the remaining 5 ,2 received their burgers after an hour 15 min wait.that left 3 of us waiting including a child waiting on a small bowl of chips, The table was visited by a staff member asking what we had ordered. No communication as too when the last 3 meals would be served, by the time the 2 hour wait occured and I was going to demand a refund. The chips arrived followed by a ceaser salad and grilled chicken breast and limp salad served on a plate that had been heated , as I am a celiac ( unable to process gluten ) I now have severe tummy pain, can only presume that my meal that on ordering was deemed gluten free had been contaminated during preparation.
Ohhhh we did get a sorry for the delay on delivery of the last meal and a small pizza that appeared freshly made .
Table 2 of our party were not as patient as us and 2 patrons demanded as refund.
Everyone had ordered at same time
Such a shame it's a lovely venue with a great playground for kids and clean amenities, but our family will not be back.
We appreciated the gesture with the pizza but had to wonder who ordered it and left before it was served.