On the 16-09-24 my wife and I stopped in for lunch. There was a large group outside with lost of kids running around so we decided to eat inside. Once our food came out the kids came inside unsupervised and were playing right next to us and started to spit on the floor. We confronted the parents and they got angry at us for bringing it up, and we complained to staff and they did nothing.

So we paid $93 not to finish our lunch and left, we will never be back.

Good spot but difficult to get into if you don't know the area. Through the shopping centre carpark, turn right, bear right, turn left. Confusing. So easy to drive the wrong way in a one way lane.

Once there, the restaurant was good. Caught up with family from interstate. Nice food. Quiet enough to have a conversation.

Worst steak meal ever.
This is a review of the restaurant only. Just ate in the Steak House restaurant, ordered the 500g T Bone steak, medium. The steak came out very rare, and probably the worst steak I have ever had presented to me to date. Vegetables were raw that had been dipped in hot water, all drowned with the most flavourless mushroom sauce I have ever tasted. The steak was returned to the kitchen.
If I was a chef and had a steak returned to me, I would select the best steak and cook it to perfection. The second steak was worse that the first one, no colour on the steak, no seasoning, fat not rendered and the most grisly piece of meat ever.
There were six adults in our party, only one of guests was slightly satisfied with their meal.
I live locally to this so called restaurant, I will not be returning ever again. Thanks for making our Fathers Day so memorable, for the wrong reasons.

Just so bloody disappointed. Food is not bad but the service is appalling. Staff are grossly inferior yet have a superiority complex. Our meal was completely stuffed up: my meal finished before my husband's meal was anywhere to be seen. (The place is practically empty).
Went and asked inept staff member who referred me to the most useless manager I have ever experienced. Never mind the issue was 100% their mistake the manager couldn't bring himself to apologise or take responsibility - just looked at me blankly. Food eventually arrived, and was edible.
No apology, not even an offer of a free round of drinks (two drinks). Do not recommend. There are plenty of places in Brisbane with decent pub food, where the service is adequate and respectful. Pathetic.

Karaoke night on Saturday was cool to listen to. Generous portions for food and glass of wine 🍷 was nice. Took a family member out. Had lamb shank & nachos

ASHLEE **** Our stay from 20/05 - 21/05.24

I had the pleasure of staying at the Calamvale Hotel Suites recently, and I must say that my experience was absolutely exceptional, thanks to the amazing service provided by Ashlee. From the moment we arrived, Ashlee greeted us with a warm and friendly smile, making us feel instantly welcome.

Ashlee went above and beyond to ensure that our stay was comfortable and enjoyable. She took the time to show us different room options, explaining their features and amenities in detail. Her knowledge and expertise helped us make an informed decision that suited our needs perfectly.

What truly impressed me was Ashlee's willingness to accommodate our request for an early check-in. Despite the usual time frames they offer, she found a way to make it happen, allowing us to settle in and relax after a long journey. Her flexibility and understanding were truly remarkable.

Throughout our stay, Ashlee continued to provide impeccable service. She was always available to assist with any questions or concerns we had, and her attention to detail ensured that every aspect of our stay was taken care of. Her professionalism, combined with her genuine care and dedication, made us feel valued and appreciated as guests.

I cannot speak highly enough of Ashlee and the exceptional service she provided at the Calamvale Hotel Suites. Her respect, gratitude, and amazing service truly made our stay a memorable one. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable experience, and I am grateful to Ashlee for making our stay so special.

Best regards Ashlee.

We had lunch at the restaurant on Mother's Day. The $10 menu had a choice of 3 meals, which was a generous amount. The staff were super friendly and the atmosphere was inviting. Thank you for an all-around pleasant experience. Cheers

Attended our friends wedding, was a beautiful evening, thank you so much to the chef and staff that made it possible to prepare a gluten free meal at the last minute, you guys were amazing!
Thank you !!! Customer service was outstanding!

This review is purely for the hotel, not rooms or conference centre.

Steak sandwich, chips and drink, $35+. The food was good apart from the steak which is what you are buying it for. Bit tough, should be a great piece of steak at this price point. Soft drink tasted flat.

Needs to be better charging this amount. Prob won't return.

We went in for dinner and came out with a bad taste in our mouth. Never to return. Ever. I took my family to the restaurant for dinner. I straight away noticed the high price menu. I'm fine with paying for high prices, but the food must be good quality and fresh. Not frozen. We ordered beef crocketts to start but sent them back just as fast as they were overcooked and a frozen product I could have got from Coles. I'm not paying a high price for that. No apologies for that from staff. Mains came out, and my fish and mashed potatoes were the only fresh items served up. The other meals were frozen food from the supermarket. When we asked the staff, "Is this fresh." The response was, " This is frozen fresh. " Sorry, Calemvale Hotel, you were one a great place to eat at a good price. Not any more.

Hotel didn't provide luggage storage service, when we checked out the hotel refused to help. Our flight was at night time, we had no where to leave our luggage and had to call local friend to help. I've never stayed any hotel or even guest house that lack of such basic service. The staff wasn't being too friendly either, I will not recommend any of my friends or myself to ever stay here again.

We always enjoy a wonderful meal when we go to the Calamvale Hotel. Adrian who greets us when we enter the restaurant is so happy and friendly every time we visit. The staff are amazing and it's lovely to have a human touch when we order. The food is always lovely and great value.

Ordered lamb shank. Received it within 5 minutes. One side boiling hot, the other warm. Potatoe and vegetables cold. I understand microwaves are used in restaurants but at least do it properly. I'd also recommend not sending an order like that in 5 minutes to make it seem like you actually cooked it. Lamb was also tough.

I've been there a few times for lunch and dinner everything it was good value and lots of parking. Would recommend for a business lunch or a friendly dinner. Quick service and a smile.

What a great find!! This hotel had everything we needed.
Good food
Pool tables
Karaoke
Pokies
Great hotel rooms with super soft beds and pillows
and to top it all off we had a superb breakfast delivered right to our door
Thank you

Came in yesterday with my partner an friend for lunch, an the food was great but when it came to me getting my drinks that I ordered, I wasn't too impressed, for Banana Cream Pie (didn't come like how its displayed on menu) but drink was nice, I also had a Cotton Candy Margarita, again didn't come like its displayed on the menu, but was nice. I am not sure if I want to visit again.

Came to dinner last night , our main meals weren't bad but the cheese garlic bread was amazing. Unfortunately wont be coming back anytime soon as the staff looked unhappy and didn't seem to want to be there making it an unpleasant environment to be dining in. The male manager seemed to be the cause of it after seeing his interactions with staff members. In my experience working in hospitality , management always sets the standard of a great work environment which leads to good customer experiences. We hope to come back as my grandparents love it here and it has been their local for years but hoping our next visit will be better.

Great show tonight with Hey Felicia!!! Check it out. Food however, not too great. Dry chicken and not quite an alternative menu with 4 chicken 2 steak. Oh well!! Enjoy the show but not the food

At the Calamvale on a Tuesday night with staff.
Ordered the lamb shank, it was good.
Other meals were okay. Someone said the chips tasted a bit funny, maybe the oil needed changing.
For the area this is a pretty good place and very popular.

We were actually at the restaurant (didn't even know it was there) which is so nicely set out. Friendly service, shout out the the front man your awesome attitude and humour was a pleasure, comfy chairs and they also have outside seating and a little play ground area. Only there to try the desserts menu and they were delicious!! All deserts priced at $10 with ice cream or cream or both if you like. Have heard good things about the food so booked a table for 40 for this week 😂 see you soon.

Caught up with family for pre Xmas dinner. The food was good and what you'd expect for the price however the fantastic service was what made my experience a 5/5. We were served by a waiter called Will and he greeted us with a warm genuine smile everytime he served us. He was very helpful and patient when we asked questions about the menu which is not a quality you often see at a restaurant these days. For me, it's about the people and service that makes a difference, definitely will be back.

I couldn't talk more highly about how great our experience was in the restaurant tonight. At the door we were greeted by a smiley happy Aidan who promptly found us a seat even though it was packed and we had no booking. Within 5 minutes of sitting down we had a lovely young woman come to the table with water and asked if we would want to purchase other drinks. Another lady a few minutes after while passing our table asked if we would like any drinks (it was nice to feel like we were looked after not just a customer at a table). Furthermore we were greeted by your wonderful Jordan, now I'm not one to write reviews but this young gentleman is a bloody asset to your company and one of the major reasons we will be back. My sons autistic and family outings for tea are extremely difficult for us and it's something that brings so much anxiety because him having a flip out in a restaurant is a lot. I mentioned to Jordan that my son is very particular about his food all touching, without finishing my sentence, Jordan said "that's perfectly fine, how can we make this easier for him" I was left speechless. We have never had a waiter show such understanding, initiative and compassion. Jordan requested for my sons meal to be brought out all on seperate plates and this was of no extra issue for him to do this. I have left with a smile on my face and tears in my eyes about how lovely this whole experience was. This will now be our weekly family outing place to go. The food was absolutely exceptional and your staff even better. Whatever your management team are doing, keep doing it. Honestly from the bottom of my heart, thank you for making us have such a beautiful night out as a family.
WELL DONE TEAM!

Stayed for 9 nights. Room was always clean, good facilities. Room cleanliness declined each day however and the standard dropped with each night I stayed. I also noticed a room service charge that was applied incorrectly and it was just lucky I picked it up on the receipt. No explanation given.
Not a bad place to stay but could definitely sharpen its services. 6/10

We went there for our club Christmas party on the top floor conference room. The view was great. The size of the venue was great. The staff were super friendly. The food we had was fantastic and filling.
Didn't comment on rooms as we didn't stay.
The only negative was access to the actual site having to navigate through shopping centre roundabouts etc. I would have preferred direct access from main street.

Review is for the hotel and restaurant
The restaurant food is over priced and bland.
The conference food was beautiful not sure why there is such a difference between the two.
The rooms are spacious, clean and the beds are so comfy.
Would definitely stay here again but wouldn't return to the restaurant

Amazing Value. Front desk staff were very polite. Amazing views to Brisbane city skyline. Room was nice, (peaceful) no outside noise. Restaurant/bar amenties were adequate (plus) retail shopping centre 5 minutes walk.

Staff made a bad day, worse. Following a funeral, the family members all came together to celebrate a lost ones life. Everything was perfect! Food was great, atmosphere perfect, waiters were wonderful! Right until we ordered drinks on our way out. My family and I aren't really drinkers but it was a bad day so we weren't aware you couldn't take glass products out of the building - so I asked for the bottles to not be opened so we could take them in the car (we weren't the ones driving, don't worry!). She opened the bottles in front of us, informed us of the law (all well and good, the law is the law!) looked me dead in the eye and said, "and don't tell me what to do." She then dropped the bottle caps on the bar and walked away from us without another word. I'm sorry I didn't know the law on bottled drinks? I'm sorry I requested something about my drink that may have bothered you? Nothing will come of this, but if somehow she gets to read this, I desperately want her to know that on an already terrible day, she somehow managed to make herself the worst of it.

A group of 12 of us went for dinner and the service was ordinary. A smile goes a long way to making customers feel welcome. The staff weren't very friendly or welcoming. When we left, we left a small bag that had colouring in books for us to keep the kids occupied, but no one bothered to ring us to let us know it was there.
The 3 stars that I give are all for Adrian, who was a shining light in an otherwise poor experience. He is extremely good at what he does, he smiled, he made us feel very welcome, sorry that his 5 star service was bought done by the rest of the staff. Thank you Adrian 🌟 the rest of the staff could learn from you

Dined in the Garden Terrace for lunch today. My Dad and I both heartily enjoyed the delicious and generously sized buffet roast. This roast lunch special is exceptional value and done to a very high standard...compliments to The Chefs! The staff were very helpful and friendly, especially the duty manager who went out of his way to make our experience a very pleasant one. Thank you, we look forward to returning again soon!

Always a great place to have a fantastic meal.
Great location fantastic service and an excellent meal, cooked the way you order it.??'?
Also the only place we have had mushroom sauce and it actually had pieces of mushrooms.
Two thumbs up.

Very good quality food. Pricing is pretty standard. $35 for a perfect steak and veggies and chips. Worth it

This is supposed to be a 4.5 star hotel, our issues and questions were treated worse than a 2 star hotel!

We perform shows globally and stay at many hotels and motels whilst touring. Myself and two crew members stayed here whilst performing at a local venue, and am so disappointed in the hotel and staff!

I had a blocked sink when arrived, had to soak up the water after shaving, after washing my hands and after brushing my teeth with a towel!

So before I went to the venue to perform my show I asked if the receptionist could get somebody to unblock the sink, that was 7pm, I came back at 1 am after the show and it still hadn't been unblocked!

I also asked the receptionist why the room damage bond was more than the room rental itself, and when I would receive the $200 damage bond back into my account, the reply was 'up to 10 days!'.

When I asked for a manager 'Jay' to explain why it took so long to refund the damage bond back into my account, and that after staying in hundreds of different hotels globally and never paying $200 damage bond in any of them, his answer was "I've stayed in many hotels who charge that amount, let's save my time and yours and just leave it at that!"

I asked for a different manager to call me to discuss the issues, I then received a call from the area manager, he called three days later, and then said he'd sort out the damage bond immediately (5 days later it still hasn't been sorted), and also said that they would sort out a complimentary meal at their restaurant as a 'sorry for the inconvenience', of which, I'm still waiting for both!

Is it the meal or the damage bond... no, it's the principle, and the fact that a 4.5 star hotel has treated guests the way they have!

If you're going to run a 4.5 star hotel, treat your guests better and with more respect than you've done with us!

My crew and I will never stay at the Calamvale hotel and suites again, hopefully this will at least make your managers look at issues from hotel guests differently!

Mark - Hypnotist Mark Anthony

A lil get together with my gal pals was needed so we had dinner here in the restaurant. I had the southern fried chicken burger with apple slaw and a side of fries. Chicken was prepared with buttermilk and was very dry because of overcooking. Other meals at the table included steaks, ribs and a club sandwich with no complaints.

We had my husband's birthday get together there and it was so lovely. Great food, ambience, heaters,fireplace, staff, bar, even the coffee to finish with. The staff is so lovely and helpful. Just enjoyed our time. Will be going there for our get together often.10/10

Had the pleasure of booking Easter Sunday Lunch at Calamvale Hotel. The lady who took my booking over the phone was very patient in her responses to all my questions. Service was very efficient & friendly. Ordered a nice steak which came to order & the steamed veggies, potato mash & peppercorn gravy were all delicious, envy the people who live nearby this place but its definitely worth the drive out if you want to experience fine dining. Look forward to returning to try out the other items on the menu

Staff here are outstanding. Management is in full control of this establishment and its like a well oiled machine. Only thing that could be worked on is prices. It is expensive and because of this unfortunately its not a one a week visit maybe once a month. There is currently construction going on but the areas that are open are clean and well maintained.

Beautiful rooms , Food was great

Food was yum! Service was fine, even had a fire to warm

Honestly an amazing night and experience at draculas cabaret show on the gold coast. Celebrated my engagement and my fiancee's 30th birthday the staff were very accommodating and helpful with arranging everything. Service was incredible easy access for everyone would highly recommend going if on the gold coast. Within walking distance from the casino and public transport. Absolutely going again in the near future

I came in over the weekend and stayed at the hotel with my partner.We just got back to the sunshine coast and all I can say is my time was pleasant. I used to live local but never been there before. The hotel staff were very accommodating and there was a good selection for room service. Dined in the restaurant down stairs and the service was terrific. In particular our server Aqiula was outstanding. Shone above and was refreshing to be looked after so well as she was responsive when we needed to order anything she was already at our table. I give this 5 stars and will be more than happy to travel back for the service.