We attended on 1st April and were greeted and served by Paryce. She was lovely, friendly and greeted us with a smile from the moment she came to introduce herself and take our order. Knowledgeable, and attentive. Its so refreshing to receive such good service as often people are too busy to stop long enough to make people feel important these days.
Food was good, large portions, fresh and tasty. The lasting thought for the visit had to be Paryce and her service though. Went above and beyond and made us feel like she genuinely cared. Thank you. Keep doing what your doing. Your great.

Today we had lunch for my daughters birthday. Could not fault anything. The food was great. Playground for kids, as always excellent. But most of all, a big Thank You, to the two lovely ladies who went above and beyond, to make our experience a memorable one.

My partner and I visited the Bridge Inn Hotel for an impromptu dinner. Juliette was our host, she was friendly happy and had a lovely smile. We both had a Caesar Salad. The serving size was substantial too. We thoroughly enjoyed our dinner and the service from Juliette. ps... my partner loves the name Juliette 😊

Enjoyed our meal this evening. Staff were courteous and prompt. Starter of 3 dips served with plenty of bread which was great. Steak was cooked well and good quality and musjrom risotto was full of different mushrooms. Was busy but the service was good.

Went with my Parents and took advantage of the seniors menu.
We got the fish and chips, schnitzel, steak and calamari as well as a main of pork ribs.

Everything was fine. Nothing overly standout and the chips were cold on a couple of plates.

We had an amazing lunch and exceptional service from our server Krysten. She went above and beyond to make sure we were satisfied with our meals and experience. We will be back.

Had my daughters 1st birthday in the bistro function area over the weekend and it was fantastic. We ordered some platters from the catering menu which were delish... Special shout-out to Krysten - you were amazing, from helping us set up to always checking in to see if we needed anything & if everything was okay and even offering to help pack up, you were a superstar!! Will definitely be back for future functions :)

Thank you Adele and your wonderful staff. You all made this evening a great memory. We were a big group and everyone enjoyed their meal.
The customer service was fantastic.

First time eating here and I was very impressed with the award winning chicken parmigiana. My wife had the pork ribs and she also was happy with the taste. Very comfortable seating in the bistro and the heating was appreciated on the cold winter night.

Didn't allow to make a small change to a meal. The staff member went to ask her manager who came to the table and she said NO. It was a small request just swap chips for mash potato. Which was on the menu with other main dishes.
I felt it was not an unreasonable request.
We were there as group of 12 .
Won't be back.

we are regular customers and usually came 3-4 times in a week nice place and food as well good. All the staff are nice except one lady she work in morning shift but today she work until late and she don't know how to talk with customers always rude and racist. organisation have to look these kind of worker who don't respect and care for their customers.
Thanksz

Lovely staff very helpful. Everyone very happy with their meals. I had the rump steak medium it was very nice. Easy to get to dispute all the road works. Nice big car park. We all had a great time

We travelled here for dinner
I just wanted to take a moment to appreciate these amazing employees
Jaime, Paige, James & Eloise
Without these wonderful People working amazingly together, there is no way I could see the flow of the restaurant being as efficient as it was that evening. It was incredibly busy and they were ever so kind and considerate to all of us guests on all tables that I could see 🫶
Thankyou so much guys and I hope you all get commended on your efforts from Management ??'???'?

A big thank you to Ben and the team at Bridge Inn. We had my father in.laws Wake there a few weeks back and they were absolutely wonderful. We had organised platters of food and each and every dish was delicious even the guests all commented. We would recommend this a any future venue to hold a event at.
Once again thank you
From Nellie and Lucas Cummings

We had our sons 10th birthday here. The food was absolutely amazing. The service was even better and a special thanks to Kirsten our hosts for the evening she was so helpful and tended to our every need. Can't wait to come back again. Thank you Bridge Inn

Celebrated my 50th birthday party at Bridge Inn Hotel. Awesome experience which was managed by Cody. She provided fantastic customer service and all of our guests were extremely happy with their meal and drink selection. Well done to the team. Highly recommended ??'???'?

My family comes to Bridge Inn a few times a year and the service is always great, even when they are super busy!

A special Thank-you to Sabrina. You are always friendly and happy to assist, plus you always have a chat to my kids and make them feel welcome too :)

Have dinner here frequently and can't praise the team here enough. The outstanding service is what brings my family and I back time and time again. We are often greeted by Juliette who has impeccable customer service skills. I can go to many different pubs, but the team at this one is what keeps me here. Give them all a pay rise.

From when I had been there last I found the prices had greatly improved and the food was spot on. Not saying they were bad beforehand but just had a better experience than what I expected since my last visit many years ago. Look forward to going again.

The meals were all fantastic and the price was very cheap for the quality and quantity! I made a mistake ordering the kids meals and I asked and confirmed from it from the emailreceipt that I hadn't actually added it! However Eloise say order it and I'll go get the chief/cooks to start and to lookout for the order - even before it is finished ordering it. It was out in (seemed like seconds) Eloise was our waitress and she was very politely, helpfully, quick and very professional - she made the night easy and a joy to stay and enjoy the food and drink.

Had a friend Xmas get together while we we're all free, Jess was amazing all night and made sure we all well looked after. Been a while since I had service so attentive and bubbly. Can't wait to see her earrings next time I visit

Lovely meals very fresh beautiful (not frozen fish) Staff in bistro were very friendly and very accommodating. Meal prices very reasonable and a good size feed. Gaming room staff very pleasant and accommodating also nothing was too much trouble. Do yourself a favour and give it a crack you won't be disappointed.

I've been coming to the Mernda Bridge Inn for 6 yrs now on and off. However, the customer service and warm care from Jess has been a pleasure to keep coming back. Her hospitality and smile resonates from old school days, a breath of fresh air considering this new age. I'm 52, writing this on my sons phone, as I'm still getting up to date. Thank you Jess for making us feel comfortable.

Food was great. Big serves. The slow cooked brisket was delicious. Everyone at the table enjoyed their meals. Sorry, didn't get photos.
Staff were very friendly and accommodating. Highly recommend.

Been here a few times now. Food is consistently hot, yummy and filling , not to mention well priced. Today we had to wait a little longer than we would have liked for one meal and our entree to come out, but props to Adele for coming to the rescue and making sure we were taken care off.

Great pub food in nice surroundings. Separate area for families with small kids (indoor play area). Plenty of gluten free options. Can order on table through QR code or request table service (we did both and it was great to order more drinks whenever you wanted!). Will definitely be coming back.

The staff here are always great, Dani especially. Even on a day when they are short staffed they take care of the patrons. The food is pretty good, the steaks aren't from great cuts but they are cooked well. Parmas are massive! The pie is outstanding too. They have an awesome indoor playground for the kids as well.

We have been here for dinner as a couple a few times recently and always been happy with food and service. So we chose it to have a small group for a family celebration in the bistro on a Saturday night. I cannot praise this venue enough. The bistro is away from the childrens play area and definitely not noisy. All the staff went out of their way to help, nothing was ever too much trouble and they were genuinely happy and accommodating at all times to ensure that the celebration went well for us. Huge shout out to Cody who served us on the evening, what a shining human!. We all ordered different meals, which were served quickly and everyone spoke highly of their choice. As a local venue it's a great choice for service, food and value.

We were very pleasantly surprised by the quality of food served after having disappointing experiences elsewhere. There was actual garlic on the garlic bread for a start, the chicken parma and burger were delicious and the chips were perfectly cooked and seasoned nicely. It would be handy if you could select No Salad on the phone ordering app but otherwise it was really nice. The staff were very nice as well and our son loved the big play area. We will return.

Friendly Costumer service and nice environment. We were really looking to get good Pub chicken Parma with fresh and vibrant Salad. However I don't understand how the chef managed to fully cook the Chicken still taste like raw chicken!! Napoli/Tomato sauce was lacking flavour.(Tasted like a tinned Tomato). Salad had many rotten lettuce and only one slice of Tomato( no Cucumbers, or Carrots).
Hopefully they can improve the food quality.

EDITED. Has improved since my last review a few years ago. Nice food and friendly staff.

Really enjoyed the food here. I did not walk away hungry. Staff were friendly and attentive and a pleasant time was had.

Its been a few years since I've eaten at the Bridge Inn Hotel's Bistro.

The experience is a mixed bad. The food as always is good. The kids menu is also good. However the service, ( which has always been a problem in the past ) is still a huge problem.

The staff are very friendly. The waiting is terrible. Expect to be waiting a long time before someone comes to take your order.

Great atmosphere, food, parking, and overall experience! I went here last night with mates for the first time and had an absolute blast. The food is absolutely delicious with very little wait time (try the mac and cheese balls, this Canadian approves and they are ace!), the waitress serving us was so personable and friendly, and I had no issue finding parking, which is great when you're wanting somewhere you can take your time and enjoy. Will definitely be back

First visit to the Bridge Inn Hotel, what a great venue! Plenty of dining and seating options throughout...lots of room to move. Sports bar and super big screen to watch the footy is a real winner...great atmosphere.

Staff were all awesome and kitchen served up one of the best Chicken Parma's I've ever had!
The fresh salad and hand-cut, seasoned chips just topped it off....10/10

I'll be recommending the Bridge Inn to all my friends.

Food was nice and new play area was a hit with the kids. Huge improvement on my last visit 2 years ago.