02/12/2020 (a month ago)
The buffets first night opening after covid restrictions and it was also our first visit here. Can I just say WELL DONE to all the staff for doing such an awesome job. It's a learning curve for all including customers and the staff were all so friendly and accommodating. The lady that welcomed us in and seemed to run the dining area was amazing!!! So attentive and caring... I'm sorry I didn't catch your name. My family dined on table 55 and had a great experience. Very easy to follow instructions from lining up to get your food and following the tiled path around to the dining area. Also a separate line for the dessert bar. It was very uniform, clean and worked very well. My kids can't wait for the play area to be open as they had a glimpse and were amazed at how big it is. We will definitely have to come back for that. Thank you so much for your hospitality.Can I just make a few suggestions. Perhaps have already made up cups of hot chips and different size ice cream scoops or ladles for the dishes... so that people can request 1, 2, or 3 scoops of whatever. It would save the servers/chefs/kitchen staff from guessing serving amounts or trying to hear customers talk through their masks. And maybe a separate table between the person handing out the dishes and the customer. They can stand behind the table and place the plate/bowl/cutlery on the table for the customer to pick up, just so they aren't having to physically hand it to them.