We stayed at the Bowral Hotel for a couple nights recently for a friend's wedding. Location was perfect - lots of great cafes nearby. Room was newly renovated, clean and tidy. We didn't plan to be there much so it was perfect place to shower and sleep. Service was welcoming when we checked in but didn't have any other interaction with any staff the rest of our time there.
Only thing we would recommend they sort out is the door to access the rooms on top of the hotel - every time it's opened it slams shut loudly.