Batman's Hill On Collins

Batman's Hill On Collins

623 Collins St, Melbourne VIC 3000, Australia

Visit Batman's Hill On Collins in Melbourne, Victoria. This venue has an average rating of 3.8 out of 879 reviews, with the latest ratings ranging from 2 to 5. It appears there are mixed reviews for the Batman's Hill On Collins.

Opening hours

Sunday: 24 hours
Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours

Opening hours

Sunday: 24 hours
Monday: 24 hours
Tuesday: 24 hours
Wednesday: 24 hours
Thursday: 24 hours
Friday: 24 hours
Saturday: 24 hours

Other venues in Melbourne

There are 7 venues in Melbourne VIC. This list shows venues that are in Melbourne and does not include venues that are in an adjacent town such as 'Melbourne North'

Latest reviews

matty nolan
28/04/2021
After reading the reviews I proceeded to book here with caution ...I wore my work clothes, was greeted most politely by staff when I booked in late, and directed to my room .room was up to date ,tastefully furnished , beds were clean and made and shower worked very well . Staff were equally polite on departure ensuring a swift getaway . Great value honestly and the location if travelling is perfect
Fraser
25/04/2021
Upon check in I notified the reception that I would be staying in a room booked under my brothers name as he recently needed surgery. The receptionist was understating and I recognised that the hotel would need to proceed with caution to avoid room theft. Considering, the manager who was notified about the change was rude and dismissive, not treating me with respect and empathy but shortness and frustration. I proceeded to wait roughly 40 minutes before I received the key. I offered for my brother to call and confirm ID but they said thats not an option and Id need to get him to change the booking name on the third party booking site. My brother was unable to do this so he called and they were able to confirm is ID over the phone after previously stating this wasnt an option.Upon checkout the receptionist, different from check in didnt treat me with respect, he practised no eye contact, and spoke with a degrading tone. When I handed the key to him he looked me up and down and said Id have to wait for my deposit as they need to confirm the room isnt damaged. This is the first hotel where Ive experienced this but I understood and waited. When he got word the room was fine he signalled me over to receive my deposit return ($100 is a large deposit) then proceeded to start a check in process with a different consumer, resulting in me having to wait longer. I feel the treatment may have been influence by my age, as I am 21 but I am a paying costumer who respected the facilities and didnt feel the staff interaction reflected the standard of professionalism the hotel attempts to express.The room itself was lovely, great facilities, comfortable beds, clean and tidy but the costumer service experience unfortunately left a sour taste in my mouth.
Bradley Drew
24/04/2021
No parking, one of the worst showers I've ever had in my life, rooms are tiny, a lot of hidden extra fees. I would not recommend this hotel to anyone that is not from Melbourne and just wants something that works.
Trevor Budge
14/03/2021
Room small but good for overnight stays, shower very good.Breakfast was very poor all hot food was cold, bacon not cooked enough, juices had no labels saying what it was
Michael Matheson
07/03/2021
Im currently staying at hotel. When we arrived the ladies at check-in were great. Really friendly and helpful. We have a Premier room which is a nice room, with a great rain shower and have slept like a baby. Uo until this morning everything was great. Its Sunday Morning and ive gone down for the buffet breakfast. Don't waste your time or Money. Go down about 840am and make myself a cold cup of tea. Go over to get some bacon and eggs, none of which were in the bae-marie. 3 times i went over and asked when the food would be ready, coming Sir. Then the older staff Lady come over to start arguing with me that there is food, No there isnt, no eggs or bacon, couple bits of tomatoes and sausages. After that i got up and left and went up and spoke to the lady checking names off. I was not the only customer to complain,She was very apologetic.When i left there were lots of customers arriving . Very disappointing to say the least, so went to maccas across the rd. If it wasnt for the check-in experience it would have been 2 stars. My rm no 3305