Blair S.
29/11/2023
Called in to the hotel for a late linch. Had the Calamari, which was delicious and a dish I can highly recommend.
Beer was cold, service efficient and the surroundings quite pleasant.
Why then may you ask did I give the establishment a one ?rating...
The answer is quite simple. My other reason for visiting was to speak with the Manager to see if I could use their pool, for therapeutic purposes, along with a payment offer.
I enquired at the main bar, if I could have a quick word with the boss. After providing the barmaid with an over view, she went off to speak with said manager.
On her return, she informed me that he refused to see me as he was far too busy doing paperwork, and had no time to speak to me.
The barmaid suggested that I come back some other day and the manager might be available to see me.
I wont be returning!
If he can't find the time to put the paperwork aside for 5 minutes to talk to me, when I made the time and effort to drive down to see him, then I sure as hell wont be chasing around after him.
If he considers paperwork to be far more important than dealing with a customer, then he is both a poor manager and a lousy businessman.
So along with a lousy review he has he lost myself and my friends as clients and lost out on an opportunity to increase his revenue flow, from the proposal I had authority to offer.
He needs to learn that paperwork will wait, whereas customers wont.
In summary, I found his actions to be rude and disrespectful.
It is, as always up to you, the reader, of this review to make your own assessment of my comments.
But for me I do not accept nor tolerate rudeness or being disrespected. So ? Star is all it gets, end of story.