Josh Fraser
13/12/2021
I really thought I wouldn't write anything about my hideous experience at this venue because I figured I probably wasn't their market anyway but after thinking more about it I've decided no, stuff it, I run businesses and I would not want someone like this mistreating my clients or team.
First time visiting this venue on Saturday evening. Had just arrived and went to bar to order first drink. The following proceeded to happen;
I approached the bar and some grey haired older lady said "yeap" at me.
I said can I have a glass of whatever your house red is please? She said "which red? theres more than just one".
I said "ok, I'm not too fussed, how about a Merlot?"
She proceeded to let out this huff.
She got the red wine and said "yeap" what else?
I said, could I have a jug of larger please?
She proceeded to frown at me and said "Jesus Christ this is painful" and sarcastically waved at the tap beers at me.
I wasn't expecting to encounter someone so unprofessional so I was taken aback by the agressive attitude of the lady and just pointed to something on the tap.
She poured the beer, presented the eftpos terminal and walked away without making eye contact at me.
My friend standing next to me, was as equally embarrassed and decided not to order anything.
We took one sip of the wine and left.
I can't imagine why someone would think treating their customers like that is smart or sustainable in this economy but none the less, I will never be back and when anyone asks me about it I will recommend somewhere else.